At Red Robin, we're not your typical American burger restaurant. Our fans love us for our quirky, irreverent personality, and the way we add an unexpected wink of fun to whatever we do. From our outrageously delicious burgers and unique drinks to our fun surroundings, we're constantly striving to make our guests happy. It's the stuff that makes you smile and makes you want to come back every time.
View All Jobs

Catering Sales Manager

WA - Seattle (Northgate)
  • Apply
Job Description

The Catering Sales Manager is responsible for achieving revenue goals and profitability of the catering segment through the development of sales strategies and tactics. They will lead a team of Catering Sales Associates and  they have a positive measurable impact on year-over-year catering sales growth. They will provide leadership and guidance to ROD’s and Managers and to deliver results. 


Duties Include: 

  • Meets/exceeds annual sales targets through the development, advancement and closure of catering partnerships. 
  •  Ensures high retention of existing accounts through post-campaign analysis. 
  •  Develops sales training program, including curriculum and assessment of training needs for both new and existing sales and field Team Members. 
  • Assists the Director of Catering in setting the strategic vision for the catering sales department and owns the execution of key departmental projects. 
  • Ensure guest satisfaction and maintain guest relationships with consistent follow up on service and sales. 
  • Identifies and builds relationships with key prospects such as brand executives, managers and other professionals through cold calling, networking and referrals
  • Partners with other functional teams to ensure client campaigns are successfully executed from start to finish
  • Educates, trains and supports Catering Sales Associates to achieve annual sales targets for their assigned territories
  • Works in collaboration with others to lead weekly, period end, quarter end and year-end sales team meetings with Catering Sales Associates.
  • Develops catering client database and maintains relationships within assigned territories to achieve annual sales targets for both retention and new business
  • Establishes annual catering sales target collaboratively with the team
  • Builds partnerships with field operators to ensure the team has the support and guidance needed to deliver results
  • Advises leadership on situational awareness of market revenue challenges


  • Bachelor's degree from four-year college or university preferred; or equivalent work experience 7+ years’ experience in catering sales preferred
  • 2+ years’ experience in managing a sales team preferred
  • Manages challenges that arise due to holistic transformation, including escalating issues appropriately
  • Communicates concisely and appropriately at all levels including the C-Suite
  • Proven ability to build relationships and gain credibility in areas beyond defined scope of work
  • Demonstrated ability to work within an evolving and dynamic environment
  • Strong organizational and time management skills
  • Proven expertise in implementing and managing projects across all levels of an organization
  • Ability to gain consensus among disparate groups and cross-functional teams
  • Entrepreneurial aptitude with a commitment to team members and high work quality
  • Up to 30% travel
  • Intermediate user of Microsoft Word, Excel, PowerPoint and Outlook. 
  • Analytical/interpersonal skills
  • Excellent written and verbal communication skills.
  • Working knowledge of CRM systems

Red Robin is an Equal Opportunity & E-Verify Employer

Skills & Requirements Qualifications