At Red Robin, we're not your typical American burger restaurant. Our fans love us for our quirky, irreverent personality, and the way we add an unexpected wink of fun to whatever we do. From our outrageously delicious burgers and unique drinks to our fun surroundings, we're constantly striving to make our guests happy. It's the stuff that makes you smile and makes you want to come back every time.
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HR Administrator

CO - Greenwood Village (Home Office)
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Job Description

Based out of our Home Office in Greenwood Village, CO, The HR Administrator will oversee day to day benefits/ LOA administration to include benefit eligibility, enrollment, completion of regulatory documents (e.g. NMSNs, QMCSOs) as well as Team Member communications relative to the Health and Welfare benefits plans.  Additionally, this role is responsible for being the initial point of contact for restaurant level employee relation concerns, questions and for promoting compliance with federal, state and local laws.

 

Responsibilities:

  • Primary point of contact for employee relations, benefits and LOA related issues. 
  • Health and Welfare Benefits Administration:
  • Attend to day-to-day benefits administration:
    • Respond to questions and concerns from Team Members
    • Determine eligibility for health & welfare benefits
    • Process data entry of benefit changes in Workday
    • Process medical support notices and other relevant documents
  • Assist Benefits Manager with annual Open Enrollment and other events
  • Assist in developing and implementing wellness program
  • Leave of Absence Administration:
  • Coordinate with third party leave administrator and administer internal leave process
  • Interface with Team Members, Human Resources Partners, Managers, and medical professionals
  • Answers questions on STD/ LTD
  • Administer ADA accommodation process
  • Employee Relations/Compliance:
  • Respond to restaurant inquiries regarding policies and ER questions
  • Identify potential high-risk issues and escalate appropriately
  • Advise Managers on adherence to guidelines and documentation on disciplinary action issues and separations
  • Manage restaurant compliance with the E-verify process. 
  • Direct and instruct managers on the pro-active unemployment process as well as the resolution of compliance issues
  • Contribute to the development of HR policy, procedure and systems
  • Manage state labor posters
  • Assist in tracking minimum wage changes and preparing minimum wage notifications.
  • Work with Legal Department on active EEOC cases and legal claims if necessary
  • Other duties as assigned

Qualifications: 

  • Bachelor’s degree in Human Resources, Business, or other related field preferred
  • 1-3 years experience in HR preferred
  • Restaurant or retail industry experience preferred
  • Demonstrated decision making and problem solving abilities
  • Strong customer service and organizational skills
  • Excellent written and verbal communication skills
  • Ability to work independently with minimal supervision as well as with a team
  • Detail oriented and strong ability to follow through on tasks
  • Intermediate skills in MS Excel, Word, PowerPoint and Outlook
  • Ability to learn the extensive internal systems and aptitude to learn new systems 
  • Working knowledge of Workday a plus 
  • Ability to analyze data and information to evaluate options/solutions and implement them effectively.
  • Ability to manage workload effectively giving appropriate weight to high risk issues

 

Red Robin is an Equal Opportunity & E-Verify Employer

 

Skills & Requirements Qualifications