Host/Hostess(Evenings & Weekends)

Canton, MI (Restaurant) | Part Time | Restaurant

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Job Description

Starting at:$10/hr

Calling all Foodies! Don’t romaine calm, Busch’s is HIRING! Do you love food, fun and people? Are you looking for growth, development and excellent wages? We could make the perfect pear!

 

Our industry is ever changing and we are looking for individuals who are passionate about food and people. We are a family-owned, Michigan based company that is heavily rooted in the communities we serve.  Busch’s offers its employees benefits such as employee discounts, medical benefits including dental and optical, 401K with company match (restrictions apply) and even tuition reimbursement for qualifying students!

Specific Accountabilities:

  • Warmly and graciously greet all guests upon arrival. When possible, open the front door for guests entering or leaving the restaurant. You must always have a smile on your face and must always be upbeat and positive.
  • When immediate seating is limited, record guest names and number of people in party.
  • Provide guests with estimated waiting time utilizing seating software as a guide.
  • Accommodate special seating requests for guests whenever possible.
  • Ensure proper pacing of the restaurant by communicating with the restaurant managers.
  • Seat guests based on guest preferences and balancing of customer flow in service stations. Do not overload any server at any one time and ensure that all sections receive a fair share of the business. The seating software will help you do this.
  • Upon seating, offer guests a menu and inform them of their serves name. Thank them warmly for visiting us and before you leave, inspect the table for proper presentation and completeness.
  • Relay messages to servers and bus-persons as needed. Thank guests as they leave and invite them to return.
  • Stock the retail shelves and help guests with purchasing retail goods.
  • At least 2-4 times during service check the guest restrooms, public areas and the vestibule and ensure they are clean and tidy.
  • Ensure all menus are presentable and in a good condition.
  • Take reservations in the seating software and make communicate with a manager when there is a party request.
  • Demonstrate behaviors that will win guests for life.   
  • Demonstrate personal accountability for meeting expectations, goals, and quality of work. 
  • Communicate clearly and in a timely manner and use constructive feedback to make improvements. 
  • Work together as one team by recognizing accomplishments, demonstrating respect and appreciation, and actively helping others. 
  • Execute with operational integrity by anticipating problems, taking preventative measures, and adapting to changes that improve our operations or guest experience. 
  • Consistently follow Busch’s policies and procedures.
  • Share our passion for our products by being familiar with our products and services and actively seeking and sharing that information.  

 

 

Education, Experience and Skills:

  • No previous training or experience is necessary.
  • Proficient communication skills, including written, verbal and listening skills.
  • Proficient engagement skills to make decisions and solve problems to improve the guest’s experience.
  • Proficient cleaning abilities to meet visual standards.

Skills & Requirements

Physical Requirements:

 

  • Lifting - Up to 25 lbs.
  • Standing - Approximately 100% of shift
  • Bending/Twisting/Kneeling - Approx 40% of shift

Busch’s is a family owned premier grocery retailer with multiple stores in Southeast Michigan. We are consistently recognized by our guests as an industry leader when it comes to service, product selection, store design and overall atmosphere. You can take pride in being a member of the Busch’s family and working in an environment where we truly care about our guests and the products we serve. We also take great care of the associates that take care of our guests. At Busch’s, we realize that without caring, motivated and personable associates, there would be no guests to serve.