Marketo provides the leading engagement marketing software and solutions designed to help marketers develop long-term relationships with their customers – from acquisition to advocacy. Marketo is built for marketers, by marketers and is setting the innovation agenda for marketing technology. Marketo puts Marketing First. Headquartered in San Mateo, CA, with offices around the world, Marketo serves as a strategic partner to large enterprise and fast-growing small companies across a wide variety of industries. To learn more about Marketo’s Engagement Marketing Platform, LaunchPoint® partner ecosystem, and the vast community that is the Marketo Marketing Nation®, visit www.marketo.com.
Director, Solutions Consulting
As the leader of a team of Solutions Consultants, you will be responsible for managing a high quality, customer-focused pre-sales team that provides high level technical consulting support and guidance to Marketo’s sales teams and prospects recommending and developing appropriate customer solution offerings.
- Build and coach high performing teams.
- Develop and execute pre-sales selling strategies and identify opportunities for process improvements.
- Serve as thought leader and company subject matter expert on specific technical projects with customers.
- Coordinate with account management resources to make customer calls and presentations as well as participate in bid and walk-through meetings with the customer as necessary.
- Monitor utilization, activities, and expenses on the Solutions Consulting team to cultivate personal development and proper activity engagement.
- Be the technical voice of sales to sales management, product management, support and engineering.
- Prioritize SC resources based on broader team/company goals.
- Drive customer success, sales methodology and sales success in support of exceptional quarterly and annual sales achievement.
- Ensure successful delivery of technical proofs including POCs and guided evaluations.
- 5+ years experience managing Solutions Consulting teams, ideally in a digital marketing environment.
- Excellent negotiation skills and the ability to establish mutually beneficial program commitments and expectations with customers.
- Excellent relationship building, leadership, and presentation skills are a must.
- Ability to communicate technical and business information to widely varied audience.
- Excellent knowledge of strategic, conceptual and consultative selling.
- Excellent coordination, organization, team building and communication abilities.
- Excellent presentation skills
- Ability to demonstrate a strong sense of urgency; is creative, disciplined, passionate and an out-of-the-box thinker.
Marketo is an equal opportunity employer