Careers & American Blue Ribbon Holdings

American Blue Ribbon Holdings is dedicated to becoming the premiere diversified food service company committed to exceeding the expectations of our guests and varied customers. We currently operate more than 650 company and franchise restaurants in 43 states under the Village Inn, Bakers Square, O'Charley's and Ninety Nine brands. We also own and operate Legendary Baking, comprised of three bakery facilities which supply our restaurants and other food service and retail customers with a variety of high quality baked goods and "The Best Pie in America".

ABRH goals will be achieved through leveraging the expertise of our highly experienced management team, soliciting investor insight, maximizing the efficiencies of our shared service platform and the strong execution of our strategic initiatives. By taking full advantage of the combined synergies of our operating companies to provide purchasing power and other shared service functions, we are able to enhance profitability and deliver solid returns for our investors in an extremely competitive market place. We accomplish this within the framework of our Vision, Values and Culture guidelines that ensure a positive work environment for our more than 35,000 team members.

We offer a Competitive salary supported with comprehensive health and benefits programs including:

  • Medical, Dental & Vision Insurance
  • Flexible Spending Accounts
  • Life Insurance (Provided at no cost to team member)
  • Supplemental Life Insurance
  • Accidental Death and Dismemberment
  • Short & Long-Term Disability
  • 401(k)
  • Employee Assistance Plan
  • Paid Time Off - Earn based on policy

American Blue Ribbon Holdings is an Equal Opportunity & E-Verify Employer.

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Restaurant Operations Director/ Multi Unit Manager (O'Charleys) Indianapolis IN Area

OC NSC Operations
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Job Description

Want to be part of a team that’s more like friends and family than co-workers? 

Do you have a Passion to Serve and love to have fun while you work? 

Then join our team, we’re saving a seat for you!


Now Hiring:

Restaurant Operations Director / Multi Unit Manager


If you to have at least 3 years of multi-unit restaurant management experience with a proven track record of achieving results and building a winning team along with a general knowledge of operational procedures and shift positions, we want to hear from you!

You will be responsible executing the brand in multiple restaurants in accordance with O’Charley’s Vision, Values, and Culture.

You will provide direction, training and coaching while understanding and demonstrating O’Charley’s standards, policies and procedures, Vision of “A Passion to Serve,” and our Mission of focusing on our guests, each other, our stakeholders and the communities in which we do business.

At all times you must demonstrate O’Charley’s Values of Respect, Excellence, Communication, Inclusion, Performance and Ethics.

Duties Include:

  • Ensuring restaurant managers maintain acceptable staffing levels in all departments to build sales and improve profitability.
  • Ensuring restaurant managers are hiring and retaining team members to help improve productivity and quality of the guest experience.
  • Drive performance and sales levels improvements for all restaurants.
  • Establish budgets for all restaurants in alignment with region and company goals.
  • Producing and maintaining an effective and measurable succession plan for all levels within their area, including management, key hourly team members and shift leaders.
  • Teaching, coaching, leading and developing General Managers and the entire restaurant management team.
  • Ensuring new company initiatives are supported and communicated clearly to all managers and team members.
  • Ensuring that the strictest standards of sanitation, food safety and cleanliness are practiced in every restaurant, by ever team member on a daily basis.
  • Ensuring all Limited Time Offers, drink specials, menu and procedure changes are rolled out in a clear, precise and effective manner.
  • Promoting and protecting O’Charley’s Brand Absolutes.
  • Ensure market is showing continuous improvement in driving performance and utilizing performance management skills.
  • Diagnose and help troubleshoot business opportunities. 
Skills & Requirements Qualifications