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Assistant Server
Brand: Union Square Cafe
Req#: 480165
Updated: 04/30/2019
Job Type: Full Time
Location: Union Square Cafe (101 East 19th Street)
Category: Front of House
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Job Description

 

Are you hungry to achieve excellence?

Are you seeking the tools to realize the highest version of “you”?

Do you seek a career path which promotes upward mobility?

If so, apply for our Assistant Server position today!

Union Square Cafe is seeking an Assistant Server to be an ambassador for our mission: To be the place in New York City where “Going out, feels like coming home”.  An Assistant Server at Union Square Cafe will excel at applying empathy to every guest they care for so they may create and maintain our guest’s loyalty, while ranking their teammate’s needs even higher.  A Union Square Cafe assistant server will be an expert at supporting and facilitating the steps of service in order to produce efficiency in this fast-paced, multi-faceted, neighborhood cafe.  This position actively embodies, inspires, & elevates USHG’s Family Values of Hospitality, Excellence, Entrepreneurial Spirit and Integrity. 

Service periods will include Lunch, Brunch, and Dinner

Candidate Capabilities:

  • Maintain an understanding of the proper steps of service required of all FOH service positions
  • Maintain mental athleticism for coordination with server and support team alike to ensure seamless service
  • Strong communication and listening skills to effectively deliver accurate messaging to both guests and teammates
  • Have a desire to build a base knowledge and understanding of classic cookery, wine, beer, and cocktails
  • Menu and beverage knowledge is kept current as menus evolve
  • Have a general knowledge and understanding of Department of Health (DOH) food safety standards
  • Derives pleasure from providing hospitality

The Ideal Candidate will possess:

  • Excellent Emotional Self Awareness under pressure while maintaining a graceful, warm presence.
  • Curious Intelligence to continue learning in the position
  • Open availability and a career mentality
  • Experience with opening a full service restaurant
  • 1 year New York City fine dining experience in a service position
  • A Culinary and/or Beverage certificate/degree

Union Square Cafe will proudly operate under Hospitality Included, USHG’s non-tipping pay structure and career progression model.  Hospitality Included acts to close the wage disparity between the BOH and FOH, while keeping the FOH whole.  Hospitality Included provides a career progression model that activates growth levels within each position, for our team members to advance both financially and professionally.

  • Benefits package includes medical/dental/vision, paid time off, and matching 401K and more!
  • Access to USHG Career Development Counselling
  • Access to USHG Learning and Development Training and Enrichment opportunities
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