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Senior Cloud Application Engineer
Brand: SumTotal
Req#: 499679
# of Positions: 0
Updated: 07/02/2019
Job Type: Regular
Location: Hyderabad India
Category: Cloud Operations
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Job Description

Title: Cloud Application Engineer - Senior


Are you passionate about learning and intellectually curious?  Do you thrive in a fast paced, innovative work environment where team members hold themselves and others accountable?  Are you energized by trying new things, have an agile mindset and enjoy making an impact?   Is working for a purpose driven organization important to you?  If the answers to these questions are a resounding YES, then read on!


Skillsoft is the global leader in eLearning. We help businesses solve their biggest challenge – attracting, motivating and retaining world class talent.  Our team is recognized for cutting edge digital learning and human capital management solutions. Trusted by the world's leading organizations, including 65% of the Fortune 500, we train more professionals than any other company in the world. Our 100,000+ courses, videos and books are accessed over 130 million times every month, in 160 countries and 29 languages. At Skillsoft, we believe that knowledge is the fuel for innovation and innovation is the fuel for business growth.


We are all about “Making Work Matter.”  With over 2200 employees around the world, we are always looking for amazing talent! 


Will you be next to join our team?


Opportunity Highlights:

  • Assist with the operations, support, availability, documentation, design, recoverability and maintenance of technology solutions in a Hosted environment.
  • Work collaboratively with development organizations and vendors to define best practices and determine appropriate technology choices.
  • Work collaboratively with other teams to diagnose/resolve performance/stability issues.
  • Collaborate with application engineers and solutions architects in day to day operations as well as long-term sustainability and innovation.
  • Creation and maintenance of documentation for Skillsoft operating environments covering: product deployments, routine maintenance, processes / procedures / resolutions.



Skills & Qualifications:

  • Post-secondary education in a related field or an equivalent combination of training and experience. (Bachelor’s Degree preferred)
  • A minimum of five to seven years supporting systems and web servers
  • 5+ years of experience supporting Windows and Redhat systems
  • Experience supporting 7x24 environments is a strong asset
  • Advanced understanding of operational challenges in a 7x24 environment
  • Experience working in an Agile environment and the adoption of DevOps culture
  • Experience with CI/CD principles, methodologies and tools
  • Good understanding of Microservices Architecture
  • Familiarity with system administration automation tools, scripting languages and desired state configuration tools. (Ansible, Postgres SQL, YAML)
  • Experience with container technologies (Docker, Kubernetes, Openshift)
  • Familiarity with the concepts, benefits and challenges of data related services such as Kafka, Cassandra, Elastic Search, Redis, Gluster and RabbitMQ
  • Familiarity with editing tools and source control integration (JBoss, Dev Studio, Git, Visual Studio Code)
  • Experience in the support of enterprise hosted systems strongly desired (VMware)
  • Experience with troubleshooting tools (New Relic, Splunk, WireShark)



  • Proactive with a strong sense of urgency and competitive drive.
  • Independent, entrepreneurial mindset with ability to make independent decisions.
  • Influential, and enthusiastic communicator.
  • Adaptable, embraces change.
  • Collaborative team player, working across various teams within the organization.
  • Customer service minded.
  • Strong attention to detail, organized and goal oriented. 
  • Excellent problem-solving and analytical skills.
  • Excellent time management and organizational skills; and ability to perform under significant pressure.
  • Self-directed work habits, applied with creativity, resourcefulness and a sense of personal responsibility.
  • Ability to communicate information and ideas clearly and concisely, orally and in writing.
  • Ability to think strategically and plan for innovation/change; flexibility/adaptability.
  • Excellent listening skills.


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Skillsoft is an Equal Opportunity-Affirmative Action Employer: It is the policy of Skillsoft Corporation to provide equal employment opportunities to applicants and employees without regard to race, color, national origin, citizenship, religion, sex, sexual orientation, age, marital status, disability (mental or physical), protected veteran status, genetic information or any other class protected by law