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Event Services Manager
Brand: Union Square Events
Req#: 501741
Updated: 04/03/2019
Job Type: Full Time
Location: 28 Liberty (Manhatta)
Category: Front of House Management
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Job Description

Union Square Events is seeking an Event Services Manager to join the team!

The Event Services Manager is an operations-focused member of the Bay Room team. Their primary responsibilities include planning, production, and administration of events. The Manager will be the main venue contact for clients once a contract has been signed and handed over from the Sales team. They will spearhead the planning process to ensure that the client’s vision is successfully executed, which will include coordination with BOH, the operations team, and supervision of FOH employees.  This position serves as a company ambassador tasked with maintaining a culture of Enlightened Hospitality and creating an unparalleled experience for guests and teammates.


Key Responsibilities include but are not limited to:

Manage all client communications relating to the production of events on a daily basis, ensuring the highest quality experience for clients is consistently delivered.

  • Act as main venue point-of-contact and manage all logistics of planning events once contract has been signed and handed over from Sales team
  • Communicate with client regarding menus, event floorplans, timelines, insurance, permitting, and rental equipment requirements
  • Arrange for and attend planning site visits, walk-throughs and tastings as needed
  • Oversee event set-up and service day of as needed
  • Manage load-in/load-out scheduling

Manage all internal communications relating to the production of events, while meeting weekly deadlines for completion of food, beverage, Bay Room equipment and rental equipment orders.

  • Create rental equipment orders, and coordinate billing with rental companies and clients
  • Act as the client’s voice to ensure all other departments are fully aware of client expectations to ensure continuity and accuracy of all services, with the goal of creating raves
  • Create BEOs, Staff Orders, Beverage, Alcohol, Equipment and Disposable Orders, and Invoices, ensuring that weekly deadlines are met
  • Participate in weekly BEO meetings to review menus, logistics, special requests, VIPs and greater context for upcoming events
  • Oversee completion and sending of invoices and allocations to Accounting Department. 

What You Bring to the Table 

  • Commitment to embodying our Family Values of:
    • Integrity- Doing the right things always- using sound judgment- even when no one is looking
    • Excellence- Doing what needs to be done, as well as it can possibly be done
    • Hospitality- Doing all that can be done for others- and more than in expected- in thoughtful ways that let people know you are on their side
    • Entrepreneurial Spirit- Seeing opportunities others haven’t-and creating opportunities others wish they’d thought of first

Learn more about the Bay Room at

  • 3-5 years of Venue event planning experience
  • Wine, Beer and Spirits knowledge
  • Previous Management experience in large-scale, fast-paced environments
  • Bachelor’s Degree or Equivalent Experience
  • Strong Computer Skills (Microsoft Office and CaterXpert preferred)


We are a Values-Driven Company that is committed to creating great work experiences for our people with lots of growth opportunities for advancement.

As an important member of our team, you’ll receive:

  • Full Health, Dental, and Vision insurance
  • Paid Time Off to support you in having an active life outside of work
  • Paid Parental Leave (yes! even as an hourly employee!)
  • Money to spend in our restaurants and a 20% discount (and we’ve won 28 James Beard awards)
  • Discounts toward gym memberships, spas, transit passes and hotels – just to name a few…
  • Matched 401(k) to help you invest in your future- and you can take it with you when you leave
  • Access to more than 50 Learning and Development programs to support your growth & development
  • Access to Mentor Programs and Career Development advice to help you navigate your career options with us
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