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Associate PMO (Contractor)
Brand: SumTotal
Req#: 503076
# of Positions: 0
Updated: 06/04/2019
Job Type: Temporary
Location: Hyderabad India
Category: Professional Services
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Job Description

JOB TITLE:

Associate

LOCATION:

Hyderabad, India

General Summary

The PMO at SumTotal is a team that manages key aspects of Process Governance & Operations for the Global Professional Services business unit. Activities under the purview of this team include aspects like Reporting, Analytics, Ownership & Maintenance of CRM systems, and providing business process support for the business unit. The team also provides support to the Leadership team, to run key Projects & Initiatives. The team’s key focus areas are:

  • Scope and Execute projects/programs aimed at garnering Process Efficiency and overall profitability
  • Process reviews and auditing
  • On-going Business Process Improvement
  • Data Analytics & Reporting
  • Ownership & Maintenance of CRM systems & ensuring data accuracy

Responsibilities

The Associate should be able to:

  • Take ownership of fulfilling all project set up & tracking related requests sent to the Centralized PMO Team.
  • Provide business process support to global Project Managers, by assisting through the various stages of project delivery.
  • Establish high levels of accuracy and diligence in process maintenance work.
  • Own, follow-up and resolve issues with limited day-to-day supervision.

Knowledge, Skills, and Abilities

We are looking for folks who enjoy the business of business and want to learn about the deep details that go into Project & Process Management. The specific skill sets that we are looking for are:

  • Excellent Verbal and Written communication.
  • Proficiency in Microsoft office (Word, Excel, PowerPoint, Access, Projects, etc )
  • Accuracy in handling project & process related data.
  • Attention to detail.
  • Willingness to be flexible and work across various time zones as needed by the business.

Education, Training and Minimum Qualifications

  • Qualification: Graduates (preferably in streams like – Math/Statistics/Business Management)
  • Experience: 0 – 3 years (in an IT/ITeS set up that involves working on maintaining processes)
  • Advanced knowledge of Excel (complex formulae, macros, functions) is highly desired.
  • Additional Skills Required: Exposure to CRM systems like MS Project Server, Salesforce.com, NetSuite OpenAir, etc.
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Skillsoft is an Equal Opportunity-Affirmative Action Employer: It is the policy of Skillsoft Corporation to provide equal employment opportunities to applicants and employees without regard to race, color, national origin, citizenship, religion, sex, sexual orientation, age, marital status, disability (mental or physical), protected veteran status, genetic information or any other class protected by law