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Venue Manager
Brand: Union Square Events
Req#: 503353
Updated: 07/15/2019
Job Type: Full Time
Location: Theater for a New Audience (Brooklyn. NY)
Category: Front of House Management
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Job Description

 

Make a meaningful impact as a Venue Manager at Union Square Events!

Founded by CEO Danny Meyer with the opening of Union Square Cafe in 1985, Union Square Hospitality Group has created some of New York’s most beloved restaurants, cafes, and bars such as Gramercy Tavern, Maialino, The Modern, Marta and Porchlight to name a few!


The Venue Manager assists in executing the daily operations of the Cafe at Theater for a New Audience. This position serves as company ambassador and representative for all external Food and Venue operators. This position reports into and works with the Associate Director of Retail Operations for Venue Hospitality to liaise between venue operations and external partners. All hourly staff in the Cafe will report directly to this position, and maintaining consistent and clear communication between them is critical. The Venue Manager is tasked with the responsibility of building a culture of Enlightened Hospitality, while ensuring the venue remains profitable and delivers on excellent product and service. When TFANA is in an off-season or between show productions the Venue Manager will assist other venues in the Venue Hospitality division around the NYC Metro area.

As a valued member of our team, your compensation will include the following benefits:

  • Full Health, Dental, and Vision insurance
  • Paid Time Off to support you in having an active life outside of work
  • Paid Parental Leave
  • Dining credit and discounts throughout the USHG family of restaurants
  • Matched 401(k) to help you invest in your future
  • Access to Mentor Programs, Career Development classes, and personalized career advancement support

What You Bring to the Table

  • Commitment to embodying our Family Values of:
    • Integrity- Doing the right things always- using sound judgment- even when no one is looking
    • Excellence- Doing what needs to be done, as well as it can possibly be done
    • Hospitality- Doing all that can be done for others- and more than is expected- in thoughtful ways that let people know you are on their side
    • Entrepreneurial Spirit- Seeing opportunities others haven’t- and creating opportunities others wish they’d thought of first
  • 2+ years Operations Management experience
  • NYC Culinary experience (preferred)
  • Prior experience in multi-national guest environments
  • Proficiency in all roles needed for an event including but not limited to: Bussing, Passing Food, Table Service, Expediting, Bartending, and Co-Captaining
  • Strong understanding of cafe-style food, service & beverage programs
  • Excellent knowledge of facilities operations
  • Excellent communication oral & written communication skills
  • Excellent leadership, organization & management skills
  • Proficiency in multiple POS platforms (Aloha, Micros, Positouch, Revel, etc)
  • Proficient in Microsoft Office programs
  • Familiarity with Inventory Management Systems
  • Strong understanding of diverse cuisine and beverage trends 
  • Classic Food / Wine Service
  • Conflict Resolution
  • Customer Service
  • Event Management / Organization
  • Food Preparation Knowledge
  • Food Safety Knowledge
  • POS Systems
  • Staff Management of 20
  • Staff Education / Motivation
  • Staffing / Scheduling
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