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Service Manager
Brand: Intersect by Lexus
Req#: 503731
Updated: 07/09/2019
Job Type: Full Time
Location: Intersect (412 W 14th St NY, NY)
Category: Front of House Management
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Job Description

 

 

Make a meaningful impact as a Service Manager at Intersect by Lexus!

 

Founded by CEO Danny Meyer with the opening of Union Square Cafe in 1985, Union Square Hospitality Group has created some of New York’s most beloved restaurants, cafes, and bars such as Gramercy Tavern, Maialino, The Modern, Marta and Porchlight to name a few!


The?Service Manager?will work closely with the restaurant management team and service staff to uphold the standards of Enlightened Hospitality, while working in tandem with our Culinary team to execute a seamless service and guest experience.

 

As a valued member of our team, your compensation will include the following benefits:

  • Full Health, Dental, and Vision insurance
  • Paid Time Off to support you in having an active life outside of work
  • Paid Parental Leave
  • Dining credit and discounts throughout the USHG family of restaurants
  • Annual bonus incentive
  • Access to Mentor Programs, Career Development classes, and personalized career advancement support

Key Responsibilities

  • Ensure excellent direction in the standards and practices of service 
  • Ensure high performance and profitability while maintaining overall excellence & hospitality throughout each day’s specific service periods
  • Continuously build a high-performance team

     What You Bring to the Table

  • Commitment to embodying our Family Values of :
    • Integrity- Doing the right things always- using sound judgement- even when no one is looking
    • Excellence- Doing what needs to be done, as well as it can possibly be done
    • Hospitality- Doing all that can be done for others- and more than is expected- in thoughtful ways that let people know you are on  their side
    • Entrepreneurial Spirit- Seeing opportunities others haven’t-and creating opportunities others wish they’d thought of first
  • At least 3+ years of operations experience in hospitality
  • Ability to identify opportunities throughout the operation, leading with solutions and proposals
  • Superior organizational acumen, prioritizing time and tasks with optimum efficiency
  • Full cycle project management: ability to plan, organize, direct and delegate, and follow through, holding team(s) accountable
  • Superior communication skills (verbal/oral/listening)
  • Proficiency with Restaurant Technologies and applications (Microsoft Office/POS/Avero)
  • NYC DOHMH Food Protection Certificate holder
  • Excellent Dining Room and Facilities Operations Knowledge
  • Excellent understanding and expression of USHG Culture/Philosophies 
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