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Customer Sales Director, SMB
Are
you passionate about learning and intellectually curious? Do you thrive
in a fast paced, innovative work environment where team members hold
themselves and others accountable? Are you energized by trying new
things, have an agile mindset and enjoy making an impact? Is working
for a purpose driven organization important to you? If the answers to
these questions are a resounding YES, then read on!
Skillsoft
is the global leader in corporate learning. We help businesses solve
their biggest challenge – attracting, motivating and retaining world
class talent. Our team is recognized for cutting edge digital learning
and human capital management solutions. Trusted by the world's leading
organizations, including 65% of the Fortune 500, we train more
professionals than any other company in the world. Our 100,000+ courses,
videos and books are accessed over 130 million times every month, in
160 countries and 29 languages. At Skillsoft, we believe that knowledge
is the fuel for innovation and innovation is the fuel for business
growth.
We are all about “Making Work Matter.” With over 2200 employees around the world, we are always looking for amazing talent!
Will you be next to join our team?
Opportunity Highlights:
- Manage the sales component of the customer relationship with assigned portfolio of customers.
- Drive
new bookings and customer satisfaction by proactively calling out the
prospect base within the assigned territory and into the assigned
customer base alongside the assigned Customer Success Manager.
- Position and sell additional products and services as well as expand the footprint of existing modules in the customer base.
- Uncover and build on new cross-sell opportunities
- Work with the assigned Customer Success Manager to facilitate the contract renewal process with customer
- Penetrate new territories and close customer opportunities to build a steady pipeline of business.
- Identify, call on, and interact with the senior level executives at targeted companies.
- Educate
these executives about SumTotal solutions within the HR software space,
both through individual efforts as well as through coordination with
the Customer Success Manager and VAT (virtual account team).
- Must
produce consistent, accurate activity and sales reporting using the
company’s standardized tracking and reporting tools (including
salesforce.com) to communicate with senior management and members of the
marketing, inside sales and outside sales teams.
- Keep sales pipeline up-to-date and accurately forecast future business.
- Demonstrate
and maintain an understanding of SumTotal products and solutions, the
HR software space, in-depth product and service knowledge, and be
proficient at coordinating customer interaction, and answering customer
and prospect questions about the company’s strategy, products (including
feature sets), functionality and pricing.
- Develop sales strategies and plans to achieve revenue attainment and territory growth.
Skills & Qualifications:
- 1-3 years of commission sales experience in the software industry
- Ability to travel 30% of the time
- Previous experience preferred.
- Experience
in Human Capital Management space either as a customer or provider
working with such products as Oracle, Taleo, SAP, Successfactors,
Cornerstone, Saba, etc.
Attributes:
- Proactive with a strong sense of urgency and competitive drive.
- Independent, entrepreneurial mindset with ability to make independent decisions.
- Influential, and enthusiastic communicator.
- Adaptable, embraces change.
- Collaborative team player, working across various teams within the organization.
- Customer service minded.
- Strong attention to detail, organized and goal oriented.
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