Collaborate with the Migrations Engagement Manager to analyze and implement platform site builds and configurations.
Manage scheduling, fulfillment and delivery of customized SkillSoft platforms.
Implement customer specific configurations as it relates to custom channels, learning program construction and compliance configurations.
Support, consult and provide best practices to customers as it relates to implementation
Perform an in-depth analysis and review of current Skillsoft Platform features and functionality being used.
Define Percipio Implementation configuration, site branding, completion criteria, audience association, custom channel requirements, and reporting requirements.
Participate in ongoing development areas such as Skillsoft product knowledge; Implementation training; customer lifecycle management; Excel, Photoshop; and various internal processes, as well as professional development (including business acumen, consultative skills, time management, organization skills, project management, communication and presentation skills).
Responsibilities include Custom Channel Creation, Compliance Configuration Implementation, Learning Program Construction, Vodeclic Maintenance, Percipio Site Enhancements, Skillport Publisher Maintenance, Skillport Site Shutdown, Player Upgrade / Holdback
Good consulting skills, demonstrating effective listening and communication skills
Strong virtual facilitation skills for meetings and group activities
Effective project management and organizational skills, specifically managing multiple concurrent projects to successful completion within agreed timelines
Strong analytical, problem solving and troubleshooting skills, applied with a solution-focused attitude
High-level familiarity with common web technologies (browsers, HTML, etc.)
High-level familiarity with mobile technology
Microsoft Word, Outlook and PowerPoint skills and advanced Excel skills
Demonstrated expert product knowledge in Skillsoft content, learning design and technology preferred
Proactive with a strong sense of urgency and competitive drive.
Independent, entrepreneurial mindset with ability to make independent decisions.
Influential, and enthusiastic communicator.
Adaptable, embraces change.
Collaborative team player, working across various teams within the organization.
Customer service minded.
Self directed work habits, applied with creativity, resourcefulness and a sense of personal responsibility.
Skillsoft is an Equal Opportunity-Affirmative Action Employer: It is the policy of Skillsoft Corporation to provide equal employment opportunities to applicants and employees without regard to race, color, national origin, citizenship, religion, sex, sexual orientation, age, marital status, disability (mental or physical), protected veteran status, genetic information or any other class protected by law