Make an impact as a Banquet Manager at The Conrad New York Downtown!

Founded by CEO Danny Meyer with the opening of Union Square Cafe in 1985, Union Square Hospitality Group has created some of New York’s most beloved restaurants, cafes, and bars such as Gramercy Tavern, Maialino, The Modern, Marta and Porchlight to name a few!

The Banquet Manager is responsible for overseeing the union line staff both during event setup as well as on the floor during events. They are also responsible for the overall cleanliness and organization of the back of house areas. They should have a general understanding of the Conrad Collective Bargaining Agreement (CBA) and Memorandum of Understanding (MOU) to effectively manage the union staff.

As an important member of our team, you’ll receive:

• Full Health, Dental, and Vision insurance
• Paid Time Off to support you in having an active life outside of work
• Paid Parental Leave
• Dining credit and discounts throughout the USHG family of restaurants
• Matched 401(k) to help you invest in your future
• Participation in annual bonus plan
• Access to Mentor Programs, Career Development classes, and personalized career advancement support

Key Responsibilities

• Manage Servers on the floor during events
• Manage Housepersons on the floor during events/monitor Housepersons' cleaning lists
• Double check food timing with clients in the morning
• Coordinate food pickup with kitchen
• Oversee setup and detail of buffets
• Organize buffet signs for next day's events
• Accurately close all Delphi Banquet Checks in Micros daily when needed

What You Bring to the Table

• Commitment to embodying our Family Values of:
  • Integrity- Doing the right things always- using sound judgment- even when no one is looking
  • Excellence- Doing what needs to be done, as well as it can possibly be done
  • Hospitality- Doing all that can be done for others- and more than is expected- in thoughtful ways that let people know you are on their side
  • Entrepreneurial Spirit- Seeing opportunities others haven’t- and creating opportunities others wish they’d thought of first

• Proficient in Microsoft Office
• Customer Service
• Conflict Resolution
• Business Management
• Reservation System Management
• TIPS Certification
• CPR/1st Aid Certified
• NYC Food Handler's Certificate
• Experience managing a Union staff