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Stewarding and Facilities Manager
Brand: Thompson Hotel
Req#: 516184
Updated: 02/11/2020
Job Type: Full Time
Location: Thompson Hotel (221 Tingey St SE, DC)
Category: BOH Management
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Job Description


Make a meaningful impact as a Stewarding and Facilities Manager at the Thompson Hotel in Washington, D.C.!


Founded by CEO Danny Meyer with the opening of Union Square Cafe in 1985, Union Square Hospitality Group has created some of New York’s most beloved restaurants, cafes, and bars such as Gramercy Tavern, Maialino, The Modern, Manhatta and Porchlight to name a few!

The Stewarding and Facilities Manager will drive best practices for leading Stewards to excellent and efficient operations regarding housekeeping, dish and internal R & M jobs.  They are responsible for hiring, inspiring and scheduling a team of Stewards. The ideal candidate is fluent in English and Spanish. This position assists in ensuring all general maintenance, stewarding, and equipment maintenance projects are fulfilled. This position tasks the team with maintaining a clean, organized and safe work environment for all of our businesses at the Thompson Hotel, employees and operations.  This position assists in communicating and tracking necessary and preventative cleaning and maintenance needs, and supports a very diverse operations. This position must exemplify Enlightened Hospitality in all interactions with our staff, guests, vendors and the community. A successful candidate must have the ability to multitask, problem solve and be a support to the needs of a very diverse operation, while filling the roles of Stewards while they are away from their respective units.  


As a valued member of our team, you will have access to the following benefits:

  • Full Health, Dental, and Vision insurance
  • Paid Time Off to support you in having an active life outside of work
  • Paid Parental Leave
  • Dining credit and discounts throughout the USHG family of restaurants
  • Participation in annual bonus plan
  • Access to Mentor Programs, Career Development classes, and personalized career advancement support

Key Responsibilities

  • Prior management experience a plus.  Must excel at all points of management:  Planning, Organizing, Directing and Controlling
  • Ability to perform light maintenance repairs
  • Diplomatic communication skills with high level of integrity
  • Confident in reporting all deviations from agreed upon processes and goals to Operations Manager and Director of Operations in a professional way
  • Advise and assist with purchasing, receiving, inventory and requisition procedures and daily cleaning/maintenance procedures including Kitchen Cleaning / Sanitation
  • Communicate with all of our businesses at the Thompson Hotel Operations staff for in house maintenance issues and communicate with contracted service and repair companies for equipment repairs

What You Bring to the Table

  • Commitment to embodying our Family Values of:
    • Integrity- Doing the right things always- using sound judgment- even when no one is looking
    • Excellence- Doing what needs to be done, as well as it can possibly be done
    • Hospitality- Doing all that can be done for others- and more than is expected- in thoughtful ways that let people know you are on their side
    • Entrepreneurial Spirit- Seeing opportunities others haven’t- and creating opportunities others wish they’d thought of first
  • 2-3 Years FOH/BOH Full Service/Fine Dining/Catering experience
  • Computer knowledge/ Microsoft Office
  • Flexible schedule to be determined by ever-changing needs of the business
  • Staff Education / Motivation

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