Patient Care Liaison for Adult Day Care

Bronx Adult Day Program - Bronx, NY

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About The Company

Since 1848, The New Jewish Home has helped older New Yorkers live full and meaningful lives by providing outstanding health care and innovative programming. The New Jewish Home is a comprehensive, mission-driven nonprofit health care system serving older adults of all faiths, ethnicities, and income levels.

We proudly partner with leading hospitals to provide specialized short-stay rehabilitation and we house our own research institute to inform and enhance our care and also disseminate our findings nationally. We offer long-term (nursing home) care in Manhattan and Westchester, which is person-directed and caters to the preferences of our residents. We focus on creating a real home, full of engaging therapeutic recreation programs. For community-based older adults, we offer adult day health care and home care services to help them remain in the community with the care and support they need. Both our Manhattan and Westchester facilities are accredited by the Joint Commission, and last year, our Manhattan facility earned the highest possible assessment by U.S. News & World Report for its rehabilitation program. Our Manhattan skilled nursing facility is the only one in NYC to staff full-time Mount Sinai physicians and nurse practitioners.

The TNJH provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits to best fit the needs and personal situations of our diverse workforce. TNJH is also excited to announce it’s partnership with RAIN, which allows employees to access a portion of their paycheck before payday!

The New Jewish Home (TNJH) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. Actual salaries depend on a variety of factors, including experience, education, and organizational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Job Description

The Adult Day Care located in Water's Place Bronx is seeking  a  part time , 22.5 hours per week, Patient Care Liaison to join our team! The work hours will be Monday to Friday from 9:30 am to 2 pm..  

Job Summary:

The Patient Care Liaison is responsible for bringing in clients to the Adult Day Program, by contacting, community resources and prospective clients, in person and via the telephone. The Patient Care Liaison evaluates applicants for admission to the program, and facilitates the admissions process by serving as the liaison between The New Jewish Home (TNJH), applicants, their insurance carriers, and community resources. Assists applicants in navigating insurance to obtain authorization to attend the program.

 

The Patient Liaison will

·       screen referrals for appropriateness,

·       coordinate and conduct  tours of the facility,

·       handle all telephone contacts for referrals

·       schedule intakes for 1st and 2nd Days of evaluation ensuring that applicants are screened by clinical team,

·       ensure all Admission documents are completed timely

·       send out for initial MD order; schedule admissions for follow-up with medical Director is orders are not received within 5 days

·       demonstrate understanding of clients insurance and assist in obtaining assessment authorizations.

·       ensure that Marketing activities are logged accurately and updated CRM to reflect all activities provided to prospective clients

 

 

Skills & Requirements

Requirements:

  • Experience as a Patient Care Liaison in a Nursing Home
  • Network with local hospitals & physicians’ offices (and Assisted Living Organizations)
  • Must possess a thorough knowledge of principles of effective communication, mass media, advertising, policies, education, community relations, demonstration, organization structure, social and activity services, government relations, etc., as they relate to nursing facility operations.
  • Must possess the ability to plan, organize and effectively present ideals and concepts to community groups/agencies.
  • Must possess the ability to communicate effectively, orally and in writing.

 

The TNJH provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits to best fit the needs and personal situations of our diverse workforce, including:

• Medical/Dental/Supplemental Vision plans

• 401 (k)

• Vacation/Holiday/Sick

• Short & Long Term Disability

• Basic Life & Accidental Death Insurance

• Tuition Reimbursement

• Health Care/Commuter/Dependent Care Flexible Spending Accounts