arty Reflections is a leading event rental provider in the Carolinas. Founded in 1958, we have built a strong reputation for quality, service, and innovation throughout the industry. Our greatest strength, however, is our people. We are committed to creating great experiences for our clients while providing a workplace where our employees can grow, contribute, and succeed.
Do you like to deliver quality service? Are you motivated by customer success? We are looking for you.
Qualifications:
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Great organizational and communication skills.
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Strong inside sales skills, including the ability to anticipate the needs of customers and follow through with the appropriate action or solution.
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Is able to quickly establish rapport with customers.
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Understands the value of teamwork and exudes a positive attitude and energy level.
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Dedicated to learning from others – shares information and asks questions.
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Has the flexibility to work additional and/or different hours based on the seasonality of the business – including additional training and meetings.
Experience: Bachelor’s Degree or 2+ year(s) sales experience.
Classification: Non-exempt
Position Summary: Responsible for capturing and developing sales business, primarily through walk in traffic, telephone inquiries, and internet inquires.
Responsibilities:
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Assist walk-in clients with general questions and small or mid-sized orders.
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Answer phones, and email inquiries.
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Help clients with general questions.
- Assist client from start to finish with event inventory needs.
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Transfer clients with larger orders and more specific/complicated questions to Account Executives.
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Become proficient with Social Tables CAD program to create and modify event layouts.
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Make outbound phone calls/emails, to follow up with unsold customer inquiries/quotes and delivery confirmation.
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Apply payments to customer orders.
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Help maintain showroom.
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Adhere to company policies and pricing structures.
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Handle various office duties as necessary.
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Assist with other duties or projects as assigned.