Manager of Employment Services provides supervisory and administrative support to the Job Developers, Quality Assurance Specialist and Client Manager Assistant. Ensure effective and accurate communications with personnel from the Commonwealth Workforce Development System (CWDS). Ensures that proper labor relations and conditions of employment are maintained. Adhere to all JEVS Human Services Policy and Procedures and any applicable Federal, State, and Local Rules and Regulations.

• Responsibilities
•      Supervise Job Developers, Quality Assurance Specialist, and Client Manager Assistant.
•      Monitor and coordinate new Job Developers, Quality Assurance Specialist, and Client Manager Assistant orientation and training.
•      Monitor and coordinate Job Developers to provide employment services and coaching to job seekers.
•      Monitor and coordinate Quality Assurance Specialist to ensure quality and compliance.
•      Monitor and coordinate Client Manager Assistant to ensure the smooth flow of clients through the program coordinating office function regarding             clients’ eligibility enrollment, and schedule.
•      Analyzes and assesses program utilization, employee feedback, competitiveness, and workforce productivity to ensure that a cost-effective mix.
•      Plan and adjust staff assignments according to shifts in labor market conditions and implementation of new programs.
•      Oversees the recruitment and employment procedures.
•      Represents program on agency-wide job development task force.
•      Act as liaison and develop relationship with hiring organizations.
•      Other related duties as assigned.

• Required Education and Experience
• ·         Master’s Degree in education or human services related field and a minimum of 2 years’ relevant experience.
• ·         Knowledge of employment issues and local labor market.
• ·         Excellent skills in areas of career counseling and job search techniques.
• ·         Strong verbal and written communication skills.
• ·         Must be detail oriented.
• ·         Strong organizational, Time Management and Follow-Through skills. 
• ·         Proficient in MS Office applications (especially MS Word and Excel).
• ·         Willingness to learn JEVS specific database.
• ·         Adhere to JEVS Human Services Code of Conduct.
• ·         Knowledge of Ukrainian, Spanish, Haitian Creole and /or Russian is preferred. 

What’s in it for you:

• 401(k), with company match
• Tuition assistance: Available to all employees with at least one year of service, for those enrolled in job-related, accredited, degree or certificate level courses
• Health, Dental, and Vision coverage
• Ample paid vacation and sick time
• 10-12 paid holidays per year
• Pre-tax commuter benefits
• Continuing education, professional development opportunities, retreats, and training
• Annual holiday party and office outings
• Wellness workshops and activities and access to the Employee Assistance Program
• Dress-down Fridays
• Employee referral bonus
• Reimbursement of eligible mileage and travel expenses

The base pay for this position ranges from $51,000 to $62,000 and will vary based on factors such as skills and experience.  Base pay is one part of the Total Compensation that JEVS Human Services provides to recognize employees for their work. JEVS provides competitive Benefits; we believe that benefits should support you at work and at home.  Please visit the benefits page of our careers site for more details.

At JEVS, we are committed to ensuring all our employees feel included, valued, appreciated and free to be who they are at work.  We cultivate a culture where differences are valued, and we are putting resources and attention towards improving employee engagement, retention, and promotion of our talented staff. 

Diversity, inclusion, and equity are core principles that guide how we cultivate leaders, build our teams, and create an environment that is the right fit for JEVS Human Services’ employees, our community partners, and the individuals we serve.

For more information about what it’s like to be a part of the JEVS team, visit our careers page at https://www.jevshumanservices.org/careers/

Qualified individuals with disabilities are encouraged to apply; reasonable accommodations will be provided.  Please contact your recruiter if you are in need of an accommodation during the interview process.

JEVS Human Services is committed to ensuring equal employment opportunities.  The Agency will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person’s gender, gender identity, age, race, color, religion, creed, sexual preference or orientation, marital status, national origin, ancestry, citizenship, military status, veteran status, disability, or membership in any other protected group.  Qualified individuals with disabilities are encouraged to apply; reasonable accommodations will be provided.