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Workforce Support Navigator

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Job Description

We have an exciting new opportunity for a Workforce Support Navigator at CareerLink Suburban Station.

The Workforce Support Navigator will connect clients affected by substance use disorder (directly or indirectly via a family member) to education, training, and employment opportunities.  

Responsibilities: 

  • Assess eligibility and suitability for a variety of workforce development programs.
  • Provide support with job readiness, education/training activities and employment services.
  • Collaborate with the center team and leadership to offer insight into the experience of living with a substance use disorder and/or other lived experiences (such as incarceration, homelessness, etc.) via information sessions during team meetings, and relevant supports to assist in identifying program-specific services that are conducive to recovery and workforce engagement.
  • Monitor and record participant data into designated case file and information management systems as needed; enter case notes documenting services into systems as needed.
  • Develop partnerships with community organizations and employers that have experience in working with the individuals experiencing substance use disorder.
  • Assist customers with PA CareerLink registration and Digital Intake.
  • Enter case notes, service codes in CWDS and other databases as required.
  • Adhere to JEVS Code of Conduct and Professional Ethics.
  • Other duties as assigned.
Skills & Requirements

 

Skills and Requirements: 

  • Bachelors in Human Services or a related field, plus 1 year of experience collaborating with individual in recovery or those who have a history of substance abuse or 5 years of relevant experience.
  • Certification as a Peer Recovery Counselor/Certified Peer Counselor is preferred.
  • Experience in workforce development programs, services, techniques, and performance, or experience with other community-based service delivery systems
  • Knowledge regarding the Office of Vocational Rehabilitation (OVR), the Office of Developmental Programs (ODP), and the Office of Long-term Living (OLTL) preferred.
  • Ability to facilitate training and work with diverse populations, including the competence and skill to establish supportive trusting relationships and always respect the rights of each participant on their case load.
  • Strong presentation development, marketing, and presentation delivery skills  

 

What’s in it for you:

  • 401(k), with company match
  • Tuition assistance: Available to all employees with at least one year of service, for those enrolled in job-related, accredited, degree or certificate level courses
  • Health, Dental, and Vision coverage
  • Ample paid vacation and sick time
  • 10-12 paid holidays per year
  • Pre-tax commuter benefits
  • Continuing education, professional development opportunities, retreats, and training
  • Annual holiday party and office outings
  • Wellness workshops and activities and access to the Employee Assistance Program
  • Dress-down Fridays
  • Employee referral bonus
  • Reimbursement of eligible mileage and travel expenses

The base pay for this position ranges from $44,000 to $48,500 and will vary based on factors such as skills and experience.  Base pay is one part of the Total Compensation that JEVS Human Services provides to recognize employees for their work. JEVS provides competitive Benefits; we believe that benefits should support you at work and at home.  Please visit the benefits page of our careers site for more details.

 

At JEVS, we are committed to ensuring all our employees feel included, valued, appreciated and free to be who they are at work.  We cultivate a culture where differences are valued, and we are putting resources and attention towards improving employee engagement, retention, and promotion of our talented staff. 

 

Diversity, inclusion, and equity are core principles that guide how we cultivate leaders, build our teams, and create an environment that is the right fit for JEVS Human Services’ employees, our community partners, and the individuals we serve.

 

For more information about what it’s like to be a part of the JEVS team, visit our careers page at https://www.jevshumanservices.org/careers/

 

 

Qualified individuals with disabilities are encouraged to apply; reasonable accommodations will be provided.  Please contact your recruiter if you are in need of an accommodation during the interview process.

JEVS Human Services is committed to ensuring equal employment opportunities.  The Agency will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person’s gender, gender identity, age, race, color, religion, creed, sexual preference or orientation, marital status, national origin, ancestry, citizenship, military status, veteran status, disability, or membership in any other protected group.  Qualified individuals with disabilities are encouraged to apply; reasonable accommodations will be provided.