Velvet Taco is a temple to the liberated taco. It is a one-of-a-kind taco concept that serves premium food in a unique & funky fast-casual setting. Founded on the idea that tacos don’t have to be associated with Tex-Mex cuisine and can be made with the same care and premium quality ingredients as fine dining, Velvet Taco is where “anything goes meets the art of the possible.” Velvet Taco uses the freshest ingredients to offer a wide selection of tacos that explore the edge of multi- regional and multi-cultural boundaries, liberating tacos to a new level of sophistication and taste. Velvet Taco currently operates restaurants in Dallas, Fort Worth, Austin, Houston, and Chicago.
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General Manager

IL - Chicago (Gold Coast) | General Manager | Full Time | Operations Management
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Job Description


The Basics

Title: General Manager
Work Location: Restaurant

Supervisor : Multi-Unit Manager/Director of Operations

Why We Do What We Do

As the General Manager at Velvet Taco, you are  responsible for the daily operations at your store. The General Manager’s duties include ensuring effective operations,  providing the high food quality and cleanliness standards, engaging in team member training and development, reviewing financial information and seeing to guest satisfaction.   The goal of Velvet Taco is to exceed objectives in sales, costs, employee retention, guest service, food quality and cleanliness .

Tips To Succeed

  • Adopt a people first mentality
  • Maintain a sales building focus
  • Represent the culture with a high-energy, service oriented attitude to  motivate  your team 
  • Develop a detailed standard to maintain  the integrity of food and  beverage quality, customer service and SOP’s
  • Continuously cross-train, develop and mentor managers and team members
  • Maintain a working knowledge of all recipes, products and production procedures
  • Focus on goal attainment
  • Understand and comply with  all federal, state and local  regulations pertaining to health, safety and labor
  • Solve problems and make decisions based around the culture and improving the business

Our Expectations

  • Be the expert - Ensure all food and products are consistently prepared and served according to Velvet Taco’s recipes, portioning, cooking and serving standards
  • Effectively Manage a team of 3-6 managers and 40-60+ team members
  • Maintain  all financial and cost controls including food cost, labor, P&L, ordering, repairs, daily deposits, etc.
  • Confirm all required paperwork (forms, reports, schedules) are completed in an organized and timely manner
  • Maintain fast, accurate service, positive guest relations and ensures products are consistent with company quality standards
  • Ensure complete and timely execution of corporate training and marketing programs

Minimum Qualifications

  • Legal age (18+ years old)
  • 5+ years of food service leadership management
  • Must love Tacos
  • Alcoholic Beverage Servers Certification (TABC/BASSET)
  • Food Handler Management Certificate
  • Hard working, outgoing, positive, and friendly attitude
  • Extremely organized, detailed and able to follow practices and procedures
  • Results driven, trustworthy and team oriented
  • Understanding of food and equipment safety and sanitation regulations
  • Computer knowledge of Excel, Windows, POS, etc.


Skills & Requirements Qualifications