Patient Access and Administrative Specialist #726724 Summerville

Founded in 1997, Charleston ENT & Allergy has rapidly grown into South Carolina’s largest private ear, nose, throat, and allergy practice. From our award-winning physicians and audiologists, to our caring support staff and administrators, Charleston ENT & Allergy owes its success to the talents and energies of our most valuable resource —
our people.

Charleston ENT & Allergy offers competitive compensation, profit sharing, generous paid time off, seven paid holidays, and 401(k). Full time employees are offered benefits including Medical, Dental, Vision, LTD & STD Insurance, Basic & Voluntary Life, and other practice-specific perks are available after a waiting period.

With 17 offices located in Charleston, Berkeley, Beaufort, Colleton, Dorchester, Lexington, Orangeburg, and Richland counties, Charleston ENT & Allergy employs over 300 outstanding professionals. Please see our current open positions below. We are always on the lookout for top talent, and we look forward to meeting you!

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Patient Access and Administrative Specialist

Summerville | Clinic Front Office | Allergy & Immunology

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Job Description

Charleston ENT & Allergy is seeking a Patient Access and Administrative Specialist to join our growing practice! This hybrid role will support both our Allergy Front Desk and Patient Communication Center on a set weekly schedule.

Location: Summerville Office
Hours: 7:45 AM – 4:45 PM

Schedule & Responsibilities

Patient Communication Center (Monday)

Answer incoming calls for the practice
Schedule patient appointments
Register new patients and update patient demographics as needed
Direct calls to the appropriate department
Assist with incoming referrals

Allergy Front Desk (Tuesday through Friday)

Check patients in and out for appointments
Schedule patient appointments
Collect patient payments
Respond to patient inquiries via phone, fax, or in person
Complete chart reviews for the following day’s cases
Manage patient charts, including filing, maintenance, and transfers to other offices
Verify and transmit schedules to transcription
Enter patient demographics into the system
Perform other duties as assigned

What We’re Looking For

We’re seeking a candidate with:

Excellent customer service skills
High attention to detail
Ability to work efficiently in a fast-paced environment

Join our dedicated team and help provide exceptional care to our patients!

Skills & Requirements Qualifications