Patient Access Representative (call center/ remote) #732868 Remote (work from home)

Founded in 1997, Charleston ENT & Allergy has rapidly grown into South Carolina’s largest private ear, nose, throat, and allergy practice. From our award-winning physicians and audiologists, to our caring support staff and administrators, Charleston ENT & Allergy owes its success to the talents and energies of our most valuable resource —
our people.

Charleston ENT & Allergy offers competitive compensation, profit sharing, generous paid time off, seven paid holidays, and 401(k). Full time employees are offered benefits including Medical, Dental, Vision, LTD & STD Insurance, Basic & Voluntary Life, and other practice-specific perks are available after a waiting period.

With 17 offices located in Charleston, Berkeley, Beaufort, Colleton, Dorchester, Lexington, Orangeburg, and Richland counties, Charleston ENT & Allergy employs over 300 outstanding professionals. Please see our current open positions below. We are always on the lookout for top talent, and we look forward to meeting you!

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Patient Access Representative (call center/ remote)

Remote (work from home) | Support | Patient Communications Center

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Job Description

Charleston ENT has an immediate opening for a remote Patient Access Representative! Due to rapid growth and increased call volume and referrals, we're seeking talented reps to join our busy patient communications center!.

Patient Access Representatives are responsible for providing the same outstanding service over the phone as patients receive from our providers and administrators in person. This is an ideal position for a busy person who enjoys working as part of a supportive, achievement-oriented team.

Duties include but are not limited to:

Providing outstanding customer service
Scheduling appointments
Registering new patients
Entering and updating patient demographics and records
Handling all incoming referrals for the practice and for representing the practice to patients with care, compassion, and high attention to detail

Perks include:

Remote work from home
Absolutely no sales or selling of any kind
Flexibility
Great work environment
Wear jeans to work!
Full benefits after a waiting period* (benefits apply to full-time employees working at least 30 hours per week)
401(k) plan with generous company contribution

Skills & Requirements Qualifications