Consultant, Strategic Accounts

Location: United States
Req#: 597528
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Company Information

We’re reinventing the market research industry. Let’s reinvent it together.

At Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it.

Job Description

Salary Range for this role is $88,000 - $121,000/year + Bonus

As a Consultant (Consumer Insights) within the Numerator Strategic Accounts Team (SAT), you’ll be a vital member of Numerator focusing on between 1-3 large Enterprise clients whose contracts include a specific number of weekly consulting support hours.

Your responsibility will be to serve as the day to day point of contact, engagement lead, and project manager for your assigned client(s). Your goal will be to serve as a trusted adviser to your client(s) – developing a deep understanding of our partners needs, key business objectives and supporting quarterly business reviews of accomplishments.

  • Client Interface: Collaborate directly with C-suite executives, consumer insights teams, shopper insights teams, category management, brand management, and field teams to address their most pressing business questions and challenges.

  • Analytic Insights: Utilize Numerator’s consumer panel and survey data to deliver powerful analytic insights and data-driven stories, aiming to drive increased sales and improve marketing effectiveness for our strategic customers.

  • Client Engagement: Partner with client services and customer success teams to drive engagement and maximize the utilization of contracted resources (consulting hours, platform access, survey credits, and custom projects). Create success stories that demonstrate ROI and expand client relationships beyond existing ones.

  • Innovative Solutions: Collaborate with clients and Numerator’s product team to develop, prototype, and pilot new solutions and enhanced capabilities. Bring the voice of customers back to the organization, contributing to the growth and innovation of the business.

  • Expert Knowledge: Maintain a deep understanding of Numerator solutions and services, including their key differentiators compared to legacy approaches and competing offerings.

  • Sales Support: Participate in sales cycles and presentations as a subject matter expert, showcasing your expertise in Numerator solutions and helping to drive sales efforts.

  • Thought Leadership: Create and customize relevant thought leadership content for clients, including webinars, training materials, blog posts, and industry presentations.

  • Travel: Travel as required to support the above responsibilities and ensure effective client engagement and project execution.

What will the Strategic Accounts Team offer you, specifically?

  • Inclusive and Collaborative Culture: Join a supportive team within the broader Numerator organization, connecting regularly with fellow SAT Consultants both virtually and in-person during our engaging offsite events (1-2 times per year).

  • Innovative Impact: Play a pivotal role in shaping our growing teams and organization with unique access to product Beta programs, driving innovation and improvement.

  • Advanced Skill Development: Elevate your analysis and storytelling skills by working with our most sophisticated clients. Leverage a comprehensive suite of Numerator tools and solutions, including Promotions Intelligence, Insights (All Modules), Secure Measure 1st Party Measurement, Advanced Analytics Methodologies and our broad Survey capabilities.

  • High-Impact Deliverables: Take ownership and manage high-impact projects for some of Numerator’s most prestigious partners, making a tangible difference in their strategic outcomes.

  • Professional Growth: Thrive in an environment dedicated to your professional development, skill enhancement, continuous learning, and knowledge sharing. Unlock your potential and grow with us.

Skills & Requirements

Customer Relationship Management:

  • Expertise in building and managing customer relationships, including effective stakeholder management.

  • Excellent oral and written communication skills.

Data Analysis and Storytelling:

  • Proactive in diving into data and reports to identify key data points.

  • Ability to create compelling stories for clients based on data insights.

Project Management:

  • Strong project management skills essential for success in this role.

Product Knowledge:

  • In-depth knowledge of consumer data product offerings, including but not limited to Retail Loyalty Card systems (Dunnhumby, 8451), National Consumer Panel (NCP), NIQ, Circana

Presentation Skills:

  • Strong presentation skills with experience presenting directly to clients and prospects.

  • Ability to engage with various levels of experience, from analysts to executive leadership.

Industry Expertise:

  • Comprehensive knowledge of CPG and Retailer sectors, including consumer and category insights.

  • Fluency in discussing industry details at a granular level and understanding key strategic initiatives.

  • Ability to leverage consumer data to achieve partner goals.

Data Proficiency:

  • Deep understanding of both syndicated and household panel data (Nielsen/Circana and/or retail POS and loyalty data).

Technical Skills:

  • Proficiency in MS Excel, PowerPoint, and Word.

  • Additional skills/experience with Python and SQL are a plus but not required.

Experience Required

  • Bachelor’s Degree (required) or Master’s Degree (preferred) with 3+ years relevant experience

  • CPG experience in Brand Marketing, Market Research, Category Management and/or Shopper & Consumer Insights roles or experience, and/or as a service provider to these functions

  • Experience in consulting, product, sales support, and/or service delivery function in relevant software industry (e.g. Nielsen, Circana, etc.) is ideal

  • Working knowledge of enterprise software applications and services designed for the retail and consumer goods industries is highly valued (e.g., Nielsen, Circana, Dunnhumby)

  • Experience as a power user of Microsoft Excel and/or Business Intelligence software such as Tableau, Power BI, Microstrategy, etc.

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There is strength in numbers - We are the Numerati

Numerator is 2,000 employees strong. We have the confidence to be real and embrace what makes each Numerati unique. Our diverse experiences, ideas and backgrounds fuel our innovation.

Being part of the Numerati means that we’ll take care of you! From our Recharge Days, maximum flexibility policy, wellness resources for employees and their families, development opportunities and much more — we’re always finding ways to better support, celebrate and accelerate our team.