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2022 Summer Computer Hardware Support Internship

EAU CLAIRE, WI - Corporate Office | Intern | Information Systems
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Job Description

The Computer Support Technician Summer Intern is responsible for providing equipment repair assistance to the Menards’s stores and corporate departments; along with being an integral part of the Computer Hardware Support team.  You will assist in troubleshooting, repairing, and preventative maintenance work on the technical equipment; while also gaining great experience.


This is a 12 week internship during the summer of 2022 and begins June 6, 2022!


  • Configure and install hardware and peripheral components, such as monitors, keyboards, printers and disk drives
  • Repair and perform maintenance on company owned computers and peripherals
  • Troubleshoot basic network related issues
  • Enter commands and observe system functions to verify correct system operation
  • Perform generic and basic tests on connectivity and application launches
  • Recommend or perform remedial actions to correct problems and documents issues
  • Unpack equipment and pack equipment for shipping
  • Provide updates and completion information to manager and/or Team Members
  • Prepare paperwork to document work in progress, completed work and other necessary tracking paperwork; submit paperwork on a timely basis to department management
  • Routinely works aloft on ladders with hand tools and test sets
  • Follow established company policies regarding safekeeping and security of equipment under repair
Skills & Requirements
  • Pursuing Associate or Bachelor Degree in Information Technology, Networking, Communications Technology, or equivalent field (Candidates must be enrolled in a College/University)
  • Excellent performance interpersonal skills; customer service skills; organizational skills; and verbal and written communication skills
  • Excellent analytical skills for problem determination and resolution
  • Ability to remain calm and courteous in demanding situations
  • Ability to manage multiple priorities
  • Ability to work independently, as well as with a group
  • This position requires 40 hours per week, Monday - Friday between 8:00 a.m. – 5:00 p.m.
  • The internship is 12 weeks in length (June through August)
  • Must work within normal office hours at the Corporate Office in Eau Claire, WI (remote work is not offered)
  • Candidates must be eligible to work in the United States, presently and in the future, without sponsorship