Careers @ Advicent

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Advicent Solutions is the leading provider of software-as-a-service (SaaS) technology solutions for the financial services industry. Our products include Web-enabled marketing communications, needs-assessment and financial planning tools. More than 250,000 financial professionals, including dozens of the world’s largest financial institutions, use Advicent’s solutions to help them grow their business, create exit barriers and stay top of mind.

Our team is revolutionizing the financial planning industry. Come join us!

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Instructional Designer

US-WI-Milwaukee
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Overview
Advicent is a financial technology (FinTech) company embarking on the next phase of our growth journey.  Through our innovative product capabilities and dedicated services we are able to help thousands of financial professionals and their clients understand and impact their financial future. Our mission? To one day enable everyone to achieve this same goal.
Position Purpose As an Instructional Designer at Advicent, you will be responsible for the design, development, and maintenance of learning materials, including online courses, technical documents, and training programs. What you’re accountable for
  • Propose designs and help develop training programs, learning activities, course content and supporting materials for Advicent customers.
  •  Write, edit and format documentation and materials as needed for each program including: user manuals, storyboards, product guides, help documentation, embedded user assistance, tutorials, webinars, videos and other training media as needed.
  •  Extract product information, including specifications and practical applications through interaction with business analysts, product owners, partner support representatives, partner experience managers, quality assurance team and/or developers
  • Help develop and maintain technical documentation along with supporting materials relating to Advicent applications.
  • Evaluate effectiveness of learning programs through surveys, interviews and analysis with internal and external stakeholders.
  •  Collaborate with other departments and SME’s via professional communication channels to build relationships, meet project timelines and create materials.
  • Deliver on all stages of a project from start-up to finish within the established timeframes and simultaneously manage several projects to successful completion.
  • Assist in establishing instructional design and learning development standards for all existing and future learning materials that support continued quality, speed of delivery, and learning reinforcement.
  • Participate in all aspects of the instructional design process – analyze, design, develop, implement and evaluate.
  • Actively pursue self-development activities to stay abreast instructional design trends. 
What skills are required
  • BS/BA in business, instructional design, adult education or related discipline.
  • 2-3 years of previous experience in instructional design, technical writing in the computer software industry, or developing and publishing training or procedural information.
  • Proficiency in utilizing instructional design methodologies and adult learning theories.
  • Proficiency working with .SCORM files in Articulate 360, Captivate, or similar course authoring tool.
  • Proven ability to evaluate the effectiveness of learning programs.
  • Demonstrated ability to develop detailed storyboards, scripts and building online learning courseware.
  • Excellent written communication skills and attention to detail.
  • Conceptual and strategic thinker, team player, and ability to present to varying audiences.
  • The desire to improve processes and grow into additional responsibilities.
  • Experience in software or financial industries is a plus.
To be successful at Advicent, you will
  • Always seek a meaningful outcome and maintain a sense of urgency in everything you do.
  • Be continuously curious and have an ongoing desire to disrupt the status quo.
  • Take initiative and look to expand your role.
  • Always look for ways to contribute to the team and our success.
Benefits & Perks
  • Health, dental, vision, HSA/FSA, 401K employer match
  • 4 weeks PTO, 9 paid holidays, 8 hours paid volunteer time off
  • Free access to on-site fitness center, casual dress, President's Club incentive trip for top performers, free covered parking, free caffeine (coffee and soda), monthly volunteer opportunities, employer-sponsored engagement & wellness events
  • Tuition reimbursement, industry training opportunities