Position Purpose:
This position supports the surgical procedures, follow-up, support, troubleshooting, customer service and education within a territory. In certain instances this person may be engaged in basic market development activities depending upon the needs of the assigned territory.
Position Responsibilities:
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Represents company during surgeries by providing all necessary equipment and products required for the surgery, demonstrates expertise in all aspects of surgery, follow-up support and troubleshooting techniques (such as proper device selection, correct implantation of device systems).
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Maintains current knowledge about assigned products and services as well as competitive products.
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This position educates and trains physicians, hospital personnel and office staff on technical matters relating to company products.
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Provides sales support during or following cases such as completing the necessary documentation.
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Maintains open and effective communication with all district personnel, customers and other employees.
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Ensure personal understanding of all quality policy/system items that are personally applicable. Follow all work/quality procedures to ensure quality system compliance and high quality work.