Position Summary:
The clinical specialist is responsible for providing per diem case coverage support, technical support, and physician and nurse training support services.
Primary Duties and Responsibilities:
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Provide per diem case coverage support to Physicians, Hospital Staff, and other Healthcare Personnel to ensure proper and optimal use of the surgical device.
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In conjunction with Territory Sales Manager, provide case and clinical support during product evaluations to prospective customers.
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Keep current on all product literature and industry developments
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Ensure all product issues or concerns are properly addressed to ensure long term customer satisfaction.
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Report customer inquiries, complaints, and service requests within 24 hours of being notified.
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Complete all required reports weekly.
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Comply, meet, and abide by all territory healthcare facility vendor credentialing polices.