Volunteer Reception Office

Mt Prospect

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Job Description

Administrative volunteers provide critical support with the day-to-day workings of Rainbow Hospice and Palliative Care.  These volunteers work in many different capacities throughout the organization support staff and patient care and helping with special projects. The reception office volunteer would greets visitors and notify staff or their arrival with excellent interpersonal and customer service skills.

Other responsibilities may include:

  • Assists in various office activities which may include, but are not limited to:
  • Copying and scanning
  • Filing
  • Mailings
  • Answering or making phone calls
  • Assembling charts
  • Data processing and management
  • Special projects
  • Reception/greeter
  • Other responsibilities as directed.
  • Maintains open communication, reporting regularly to the volunteer coordinator.
  • Documents volunteer time and activity in an accurate and timely manner.
  • Maintains confidentiality at all times.
  • Adheres to Rainbow Hospice policies and procedures.
  • Completes the mandatory annual education.
  • Meets all health requirements set by Rainbow Hospice.
  • Participates in volunteer support and educational in-services.
  • Assists in training of new volunteers as appropriate.
  • Other responsibilities as directed.


Skills & Requirements

Day(s) Needed: Weekdays

Time(s) Needed: One or Two times a week with a 4 or 8 hour block of time, flexible depending on your schedule. Office Hours 8:00 AM - 5:30 PM

Location: Mount Prospect, IL

  • Must be at least 18 years of age.
  • Successful adjustment to personal losses and no personal loss within past 12 months.
  • Successful completion of volunteer training program.
  • Clearance from appropriate health screenings, background check, fingerprinting.
  • Agree to mandatory policy statements.
  • Minimum commitment of 1 year of service.
  • Supportive of hospice concept, and willing to serve others in a volunteer capacity.
  • Comfortable working with families with different cultural and religious values.
  • Excellent communication skills.
  • Previous volunteer experience preferred.
  • Independent means of transportation.