Customer Service, Billing Intern (The Mutual Group) - On-site Opportunity

IA, West Des Moines

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Company Information

Job Description

The Billing Solutions team exists as an initial foundation within GuideOne, providing the ability to move into other areas of the company. Team members have the opportunity to work with other departments in line with their future goals.

As the Customer Service, Billing Intern, you will be offered the chance to gain a wide variety of knowledge and experience about GuideOne as a whole. This is a full-time internship opportunity (39 hours) for approximately a 3 month period. The internship may be followed by full and part time opportunities.

Responsibilities:

  • Works closely with Commercial Billing Leadership to align business goals.
  • Testing process and procedural documents for accuracy.
  • Opportunity to interact and work with other departments in conjunction with the Customer Service department
  • Assist with a variety of emails, reports, special projects, etc.

 

Skills & Requirements

Required Qualifications:

  • High School diploma.
  • Minimum 18 years of age.

 

Recommended Qualifications:

  • Proficiency in Microsoft Office.
  • Solid project management abilities and attention to detail.
  • Ability to work collaboratively in a team environment as well as independently.
  • Excellent verbal and written communication skills. 

 

Compensation:  $18 to $20/hour (based on qualifications) 

 

*The successful candidate will initially be hired as an employee of GuideOne Insurance Company and automatically become an employee of TMG on the company's official transition date. 

 

Get to Know GuideOne:

At GuideOne, we believe that our people are our greatest asset, and we foster a sense of collaboration among our team members so they can learn from and inspire one another to deliver excellence in risk solutions and services to our customers. For more than 75 years, we've established a reputation as a trusted partner in the communities where we live and work, and with our steadfast commitment to help make positive change possible, we're excited to see what we can accomplish during the next 75. Explore our values and culture, and learn why GuideOne might be a great fit for you!