Benefits Advisor – remote social service support coordination

Liberty Healthcare is hiring for multiple Benefits Advisor positions which will support a national helpline for older adults and caregivers.

As a Benefits Advisor, you will use a person-centered approach to engage individuals in conversations that focus on their current situation, needs, preferences, resources and level of knowledge about accessing various benefits. 

Your day-to-day responsibilities will involve:

• Fielding a high volume of phone calls and online chats

• Talking with individuals and caregivers

• Conducting assessments to determine individual’s goals and preferences

• Identifying health and safety concerns

• Providing information and answering questions

• Educating people about available resources and facilitating referrals

• Documenting interactions and relevant information in computer systems

This is a remote position which will allow you to work from your home office.

The help line will operate Monday through Friday from 7:00 am to 6:00 pm (Central Time). Work schedules will be established within those parameters.

Full-time, part-time, and as needed schedules are available.

As a full-time employee of Liberty Healthcare in this role, you can expect:

• $24.04 per hour (approximately $50,000 per year)

• 30 days of paid time off each year for holidays, vacation, sick leave and personal days

• Health insurance, dental insurance, vision insurance, life insurance and disability insurance

• Health Savings Account, 401k plan and other perks

Full details on Liberty's benefits plan are available at www.libertyhealthcare.com/upload/138.pdf

You are a good fit for this position if you are friendly, compassionate, patient and have a genuine desire to serve others.

Experience in these areas is relevant to this role and highly desired by Liberty Healthcare:

• Social work, case management, care coordination, aging and disabilities services, long term care, or service coordination

The following attributes are essential:

• Outstanding customer service, verbal communication, and written communication skills

• Solid computer, time management and organizational skills

Individuals who are fluent or conversational in Spanish are encouraged to apply.

Liberty Healthcare is an equal opportunity employer committed to diversity, equity, and inclusion. Our organization is composed of, and proudly serves, people of diverse backgrounds and abilities.

If you are looking for a role which will allow you to serve others in a meaningful way and you desire to be a part of something special - click “Apply” and submit your resume for immediate consideration.