Instructional Systems and eLearning Design Support Specialist

KnowledgeBank, Inc. is an award-winning provider of human capital, organizational effectiveness and learning solutions, as well as innovative outsourced and project-based human capital management services to organizations ranging from large Federal agencies, state and local governments, Fortune 500 firms and small and emerging companies. We are seeking an experienced Instructional Systems and eLearning Design Support Specialist to support our client, the U.S. Securities and Exchange Commission (SEC). This position is offsite and part-time. 

The SEC’s mission is to protect investors, maintain fair, orderly, and efficient markets, and facilitate capital formation. The Office of Equal Employment Opportunity (OEEO) supports the Equal Employment Opportunity (EEO) learning needs of the SEC pursuant to 29 CFR 1614.101 and related guidance from the U.S. Equal Employment Opportunity Commission (EEOC). It seeks to provide a sustainable and repeatable way to increase knowledge and enhance positive behaviors for SEC employees in both the in-person and virtual work environment.

The successful candidate will perform the following tasks:

• Utilizing principles of Instructional Systems Design, develop, test, and deliver new revisions to existing SECU and SEC office and division course offerings and other SECU led initiatives, including but not limited to eLearning courses and programs.
• Using eLearning design software (such as Camtasia, Captivate, or Storyline) to produce SCORM compliant eLearning courses that leverage new technologies and multimedia.
• Develop learning objectives, activities, and course content to meet training needs and mode of delivery.
• Create supporting material/media (including but not limited to audio, video, job aids, course guides, course support materials, and visual presentations).
• Ensuring all courses and course supporting materials are section 508 compliant in accordance with current SEC standards and guidance.
• Maintain project documentation and course folders.
• Conduct client consultations in support of the design and delivery of course offerings and other SECU led initiatives.
• Collaborate with internal SECU teams, external teams, and management to ensure requirements and project schedules are being met.
• Coordinate and support assigned courses and programs from implementation, deployment, scheduling and registration to delivery and evaluation. Includes utilization of the agency provided Learning Management System (LMS).
• Facilitate or produce virtual instructor-led training (VILT), and/or classroom instruction, briefings and presentations, as applicable.
• Support via research, identification and utilization of available training programs and providers in support of SECU and SEC program managers and leadership.
• Provide updates on SECU content and queries in askHR within area of assignment, ensuring accurate and timely content and responses are available to SEC employees and managers.
• Support and coordinate SECU marketing and communications initiatives and requirements.
• Support SECU data management, reporting, tracking and analytics using data from available from the LMS and multiple other internal and external sources.
• Coordinate and conduct user acceptance testing of new and upgraded features of the training and development software.
• Provide additional administrative and training support as appropriate.

The successful candidate will possess the following experience and competencies:

• Minimum of three years’ experience with the processes, services, methodologies and technologies required to support the majority of the duties identified above.
• Experience with eLearning development software currently in use by the SEC and SECU including but not limited to Camtasia, Adobe Captivate, and Storyline.
• Experience with corporate university and/or federal agency training program terminology, regulations, operations, procedures, requirements, and practices, especially as they apply to learning and development programs.
• Demonstrated knowledge of and skill in applying a wide range of methods used to gather, analyze, report and evaluate information concerning large amounts of data.
• Knowledge of and skill in applying a wide range of methods used to gather, analyze, report, and evaluate information concerning large amounts of data.
• Advanced experience using Microsoft Office Suite (most recent version and all preceding versions), to include Word, Excel, and PowerPoint.
• Excellent written and verbal communication skills.
• Ability to organize and prioritize tasks with attention to detail.
• Bachelor’s degree

Additional Desired Experience (But Not Required):

• Experience designing eLearning (online training) courses or training videos for topics related to EEO.
• Experience in Storyline 3 or Storyline 360. SEC will provide a license for Storyline 3, as needed.

About KnowledgeBank

KnowledgeBank offers a competitive pay and benefits package that includes generous paid-time-off including holidays, short-and-long-term disability; group health insurance including medical, dental and vision coverage; flexible spending account for health and dependent care; 401(k) retirement plan and professional certification reimbursement.

KnowledgeBank is an Equal Opportunity/Affirmative Action Employer. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veterans, persons of disability and/or persons aged 40 and over are encouraged to apply.