The Pre-sales System Administrator, under supervision, manages the activities and operations required to support the sales and pre-sales teams. This involves configuring, maintaining and organizing upgrades for SirsiDynix applications and supporting systems, as well as working with other members of the team to design and create product prototypes.
Essential Duties
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Perform installation, configuration, upgrades, and repairs to servers and supporting systems
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Conduct post-upgrade application and system tests
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Collaborate with team to build functioning minimum viable prototypes for web-based applications
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Proactively monitor system performance and respond to team reports of system issues
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Work with customer support and engineering to troubleshoot support tickets and configuration issues
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Document system configurations and prototype implementation processes
Additional Responsibilities
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Evaluate new technologies to determine potential use in existing applications or protypes
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Analyze customer and team feedback to drive future application development and system improvements
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Other duties as assigned
Knowledge and Skills
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Must be able to think creatively and work independently
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Knowledge of Microsoft Windows and Linux operating systems
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Basic web development skills including HTML, CSS and Ajax
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Competency with JavaScript, jQuery and Node.js
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Ability to learn new technologies
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A service-minded attitude with excellent interpersonal, oral, and written skills
Education (minimum requirements/equivalent)
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AS/AA in Computer Science or Information Technology, or equivalent work experience
Experience
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One year of experience in computer management and support
Hiring Salary Range
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$75,000 to $90,000 salary range depending on qualifications
Benefits
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Medical, Dental, and Vision Insurance
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Health Savings Account
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Retirement Savings Plan – 401(k)
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Paid Time Off
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Holidays
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Short-Term Disability
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Long-Term Disability
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Group Life and AD&D Insurance
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Educational Assistance
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Adoption Assistance
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Employee Assistance Program (EAP)
About SirsiDynix
At SirsiDynix, we make software for libraries. Libraries buy books from vendors, keep track of the books in their systems, and distribute the books to library users. The software we build helps them do that (and a lot more). We make products that:
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Give libraries the power of cloud computing
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Make it easy for library users to check out ebooks
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Let libraries use new technology like tablets and smartphones
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Make searching the library as easy as searching Google or Amazon
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Give libraries innovative ways to increase budgets by offering new services
We help more than 23,000 libraries answer the questions posed by new technology and changes in society. Are you ready to join us?
SirsiDynix is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, gender expression, veteran status, sex, or age and will not be discriminated against on the basis of disability. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees.