Resident Services Coordinator

Roxbury, MA (Roxbury Crossing)

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Job Description

The Mission Hill Neighborhood Services Portfolio is seeking a Resident Services Coordinator to provide support that will enhance the lives of residents in our senior and family communities.  You will be a part of a 2-person Resident Services team for 3 properties in Roxbury, MA.  Your primary focus will be providing services to seniors. The work hours are 8:30am to 4:30pm, Monday to Friday with some evening hours for special events.  Your primary focus is to provide information on community-based resources and assist the resident population in accessing those resources.  You will network, collaborate, and build partnerships with the local and extended community to bring additional services and supports to the residents.  Additionally, you will serve as the community’s activities coordinator, developing and facilitating various types of programming for a range of populations and needs.

Skills & Requirements

A BA, or higher in Public or Community Health, Social Work, Psychology, Gerontology, Counseling or related specialty or significant work experience relevant to the position is required.  Experience in human services/case coordination working with seniors is required.  Experience developing activities and programming is a plus.  Experience with cross agency networking/collaboration and building partnerships.  Strong MS Office skills are also required.  Experience with HUD’s PANGEA software is a plus.  Bilingual in English/Spanish is preferred.  A valid driver’s license and access to a vehicle is required.