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Floor Manager

Blue Smoke BPC (255 Vesey St. NY, NY)
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Job Description

 

We are seeking a Floor Manager to join our team!
 

Position Scope
Blue Smoke Floor Managers are responsible for actively ensuring a superior guest experience through accommodating and knowledgeable service as well as supporting the General Manager and entire team by organizing, planning and directing activities in all aspects of dining room service and front of house. They actively embody, inspire and teach skills that will elevate the core values, mission and vision of Blue Smoke and Union Square Hospitality Group.

Skills & Requirements
  • 2+ years of restaurant experience in a high volume, detail-oriented and excellence driven environment
  • Must love interacting with guests and creating raves
  • Excellent work ethic and dedication to the hospitality industry
  • Must be driven to lead a high performing team
  • Strong knowledge of Microsoft Office applications
  • Restaurant scheduling, inventory and purchasing experience preferred
  • Ability to work full-time (including early mornings, late nights and weekends)
  • Conflict Resolution
  • Customer Service
  • Event Management / Organization
  • Food / Beverage Pairing
  • Food Safety Knowledge
  • OpenTable or other
  • POS Systems
  • Staff Management of 75
  • Staff Education / Motivation
  • Staffing / Scheduling
Qualifications