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Dining Room Manager

Maialino / Gramercy Park Hotel (2 Lexington Ave.)
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Job Description

Make an impact as a Restaurant Manager at Maialino!

 

Founded by CEO Danny Meyer with the opening of Union Square Cafe in 1985, Union Square Hospitality Group has created some of New York’s most beloved restaurants, cafes, and bars such as Gramercy Tavern, Maialino, The Modern, Marta and Porchlight to name a few!


The Restaurant Manager will work closely with the Front of House management team and service staff to uphold the standards of enlightened hospitality, while working in tandem with our Sous Chef and Back of House team to execute a seamless service and guest experience.

As an important member of our team, you’ll receive:

  • Full Health, Dental, and Vision insurance
  • Paid Time Off to support you in having an active life outside of work
  • Paid Parental Leave
  • Dining Credits and Discounts throughout the USHG family of restaurants
  • Matched 401(k) to help you invest in your future
  • Access to Mentor Programs, Career Development classes, and personalized career advancement support

Key Responsibilities 

  • Direct and monitor service staff's adherence to technical and hospitality service standards
  • Drive the daily operations of the restaurant to ensure that all units are operating at full capacity
  • Ensure that guests receive excellent service and hospitality
  • Ensure high performance and profitability while maintaining overall excellence & hospitality throughout each day’s specific service periods
  • Effectively open physical operation/close physical operation
  • Ensure excellent maintenance and cleanliness of the dining room at all times
  • Organize and complete the administrative setup and break down of service (including but not limited to: creation of floor plans, menus, employee check-in, employee cash outs, bank close out etc.)
  •  Maintain effective & timely communication to all Dining Room and Kitchen team members

What You Bring to the Table

  • Commitment to embodying our Family Values of:
    • Integrity- Doing the right things always- using sound judgment- even when no one is looking
    • Excellence- Doing what needs to be done, as well as it can possibly be done
    • Hospitality- Doing all that can be done for others- and more than is expected- in thoughtful ways that let people know you are on  their side
    • Entrepreneurial Spirit- Seeing opportunities others haven’t- and creating opportunities others wish they’d thought of first
  • At least 3+ years of operations/culinary experience in hospitality
  • Ability to identify opportunities throughout the operation, leading with solutions and proposals
  • Superior organizational acumen, prioritizing time and tasks with optimum efficiency
  • Ability to plan, organize, direct and delegate, and follow through, holding team(s) accountable
  • Superior communication skills (verbal/oral/listening)
  • Proficiency with Restaurant Technologies and applications (Microsoft Office/POS/Avero)
  • NYC DOHMH Food Protection Certificate holder
  • Excellent Dining Room and Facilities Operations Knowledge
  • Excellent understanding and expression of USHG Culture/Philosophies 

 

Skills & Requirements Qualifications

We are an equal opportunity employer and value diversity and inclusion and belonging at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

USHG will make reasonable accommodations under applicable law for qualified individuals to enable them to perform the essential functions of the job, unless doing so would create an undue hardship for the Company.