You Belong at Greenway

Bring your best and truest self. We celebrate what makes us different and what brings us all together. At Greenway Health, we are committed to an inclusive environment and a culture of belonging as we pursue our purpose of healthier communities, successful providers, and empowered patients. We are united in our goal to build the future of healthcare technology. Join us.

The Product Manager position is a key role in shaping the future of Greenway’s ambulatory care solutions by identifying market needs, defining product vision, and leading the development and launch of innovative features that enhance the user experience, deliver exceptional value to clients, and support the company’s overall strategy and goals.  The Product Manager will be accountable for individual components or whole products of Greenway’s software / services which may include P&L responsibility, in addition to all elements of the product lifecycle (development, growth, maturity, decline). 

Essential Duties & Responsibilities

• Conduct in-depth market research and analysis to identify emerging trends, customer needs, and competitive landscape within the ambulatory care market.
• Partner with sales, marketing, and customer support teams to gather feedback and understand user pain points.
• Translate market insights and user needs into actionable product requirements and roadmaps aligned with the company's strategic goals.
• Work closely with engineering, design, and UX teams to define product specifications, user stories, and acceptance criteria.
• Lead the product development process from concept to launch, ensuring on-time and on-budget execution.
• Manage product backlogs, prioritize features, and ensure clear communication of product roadmap to stakeholders.
• Analyze product usage data and user feedback to measure success and identify areas for improvement.
• Participate in product demonstrations and presentations to educate clients and internal teams.
• Stay abreast of evolving regulations and best practices in ambulatory care technology.

Education and Experience

• Bachelor’s degree in business administration, computer science, healthcare administration, or a related field.
• 5+ years of experience in product management, preferably within the healthcare IT industry.
• Experience with project management tools and data analysis tools (a plus).
• Experience conducting user research and translating user needs into product requirements. In-depth understanding of ambulatory care workflows, challenges, and best practices (e.g., scheduling, billing, clinical documentation). Proficiency in product management methodologies (e.g., Agile, Scrum)

Skills, Knowledge, and Abilities

• Proven track record of successfully launching and managing software products for the ambulatory care market.
• In-depth understanding of ambulatory care workflows, challenges, and best practices (e.g., scheduling, billing, clinical documentation).
• Strong analytical and problem-solving skills with a data-driven approach.
• Excellent communication, collaboration, and interpersonal skills with the ability to influence stakeholders across the organization.
• Highly motivated and self-directed individual.
• Strong analytical and problem-solving skills with a data-driven approach.
• Ability to lead cross-functional teams Strong analytical & problem-solving skills/data-driven approach.
• Ability to manage multiple priorities, lead cross-functional teams, and meet deadlines.

Work Environment/Physical Demands 

• While at work, this position is primarily a sedentary job and requires that the associate can work in an environment where they will consistently be seated for most of the workday 
• This role requires that one can sit and regularly type on a keyboard most of their workday 
• This position requires the ability to observe a computer screen for extended periods of time to observe their own and others’ work, as well as in-coming and out-going communications via the computer and/ or mobile devices. 
• The role necessitates the ability to listen and speak clearly to customers and other associates           

Here’s what we can offer you in exchange for your amazing work: 

• Competitive pay
• Medical, dental and vision benefits
• Matching 401(k) 
• Generous paid time-off programs
• Education reimbursement
• Growth potential for your career
• Corporate discounts

At Greenway, we strive to imagine, empower, engage, and inspire. Join us!

To learn more about Greenway, take a video tour of our office, and meet our employees, visit us at www.GreenwayHealth.com/careers.

Disclaimer: This Job Summary indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested. Greenway Health, LLC is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, gender, national origin, sexual orientation, disability, or veteran status.  

While this position is primarily remote, please note that if you reside within a 26-mile radius of our corporate office, you will be required to work in a hybrid capacity. This means you will be expected to work on-site at the corporate office for part of the week and remotely for the remainder. This hybrid arrangement is designed to foster team collaboration and engagement. Our corporate office is located at 4301 Boy Scout Blvd, Tampa, FL 33607. Please consider your proximity to this location when applying. 

If you are a resident of a state that requires pay transparency, please email us at recruiting@greenwayhealth.com to receive compensation and benefits information for this role. Be sure to include the Job ID in the subject line of your email.