Sales Enablement Manager #601438 US

Sales Enablement Manager

US - Remote

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Job Description

Reporting to the Senior Director of Revenue Operations, the Sales Enablement Manager will have responsibility for developing a dynamic training curriculum for Greenway’s nationwide Sales and Customer Success teams, utilizing various training methods to facilitate learning that prepare the sales team to demonstrate subject matter expertise in both company products and agile selling skills. The leader in this role will be an expert in adult learning and psychology, specifically in the Sales space, and will possess a comprehensive understanding of current products and services to ensure nationwide training program(s) are aligned to company strategy and product launch roadmaps. The Sales Enablement Manager will support overall company objectives as well as the Sales team initiatives through training program(s) implementation, new team member onboarding, and continual reinforcement of best practices while enabling the Sales team to effectively position and sell our products and services, delivering an outstanding client experience. The Sales Enablement Manager will also be critical during the assessment and rollout of new Enablement tools and processes. A successful candidate for this role will be assertive, have strong leadership, communication, and organizational skills, combined with the capacity to both ‘think and do’. Experience in Sales Enablement and Learning is required. Essential Responsibilities & Duties Develop and lead Greenway’s sales training program, establishing KPIs and developing programs that produce a quantifiable ROI to the organization, creating training programs based on progressive levels of experience and knowledge. Develop new content and manage an extended learning program that allows for dynamic continued education of sales representatives through various methods (instructor-led in-person, virtual, large group, small group, clinical setting, office setting, eLearning, job aids). Own and drive the implementation, adoption and certification of Greenway’s Value Selling methodology, ensuring sellers are experts in utilizing the methodology. Own and continually enhance the training materials and course(s) design, presentation, content, and logistics for the Sales department, supporting internal partners in creation of training and development programs for key initiatives. Identify improvements in existing approaches and solve tough problems. Conduct and manage the successful onboarding of new Sales team members by executing effective and engaging training content, concurrently driving increased speed to productivity of new hires. Responsible for sales leader onboarding. Champion a data-driven approach, utilizing Salesforce and other technologies to measure and communicate the effectiveness of training, tracking success of training participants and recommending to the business any additional training and/or refresher updates which may be needed. Conduct ongoing needs assessments to identify gaps and remove barriers to sales team performance. Manage and coordinate resources across the organization to assist with training initiatives, while acting as a primary lead for sales training strategies designed to meet the needs of the department and company goals. Ensure course content remains accurate and up to date with company products, procedures and policies, as well as any healthcare, Legal and/or Compliance standards. Own Seismic, ensuring content is up to date, and sellers are adopting Seismic throughout the sales lifecycle. Facilitate commercial alignment and input into sales meeting agendas, workshop content and skill practice sessions in collaboration with the sales management team. Collaborates with speakers, trainers and outside vendors/partners as needed to supplement the training process. Lead the development and direction of national sales meetings, agendas, training content and meeting structure. Assume a pivotal role in the training content and presenter content for Greenway’s national user conference, ENGAGE. Achieve certifications required to successfully execute the training activities. Monitor product performance outcomes for additional training or product design input. Coordinate and schedule training activities to maximize human capital and physical resource utilization. Day-to-day operations and management of a group of employees. Other duties as required.

Skills & Requirements

Education and Experience

Bachelor’s degree is required, preferably in business or organizational development.
An advanced degree and/or training certification is preferred
At least five (5) years of experience in a high-performance sales organization in sales, enablement, or learning and development with demonstrated success with program development and execution, including experience measuring and monitoring training impact through performance analysis and learning retention models.
Five (5) years of experience developing and delivering sales training for an in-house or field-based staff

Additionally

Experience rolling out new enablement tools and processes
Excellent facilitation and presentation skills; outstanding verbal and written communication skills. Strong executive presence
Experience in creating and piloting new materials for field staff
Experience in sales enablement, revenue-facing roles, sales training, or sales support, and a demonstrated knowledge of best practices, methodologies, and technologies in each of these areas
Experience in executing change management initiatives with established approaches
Experience in creating and piloting new materials for field staff
Experience managing third-party vendor relationships
Experience in observing and evaluating others and the ability to provide constructive feedback for performance improvement
Experience designing and leading continuous improvement sessions with proven track record of improving employee experience and learning team efficiency and effectiveness
Experience managing third-party vendor relationships
Experience with technologies such as Salesforce, Seismic, Gong, Salesloft, Mindtickle, Vidyard, etc.
Experience in observing and evaluating others and ability to provide constructive feedback

Skills, Knowledge, and Abilities

Must understand fundamental and adult learning theories and how to incorporate them effectively into training programs
Thorough understanding of various sales tactics and proven sales performance
Proven ability to utilize various teaching methods to effectively educate a variety of audiences
Continually learning and developing trainer skill set to provide best in class training programs
Comfortable taking initiative, learning quickly, and building training content for a growing team
Confidence and poise when presenting to and interacting with executive leadership
Demonstrated success in leading and implementing work across functional teams
Excellent organizational skills
Excellent interpersonal, communication, persuasion, presentation and writing skills
Excels in building trust with senior leaders and influencing others and drive team collaboration across business teams
Familiarity with SharePoint and website content management systems, web analytics and media and social media distribution and tracking tools
Skilled in managing a team of employees to achieve objectives and inspire creativity and ongoing program improvement with focus on continued team development
Self-motivated; highly driven to produce results
Strong strategic, conceptual, and analytical thinking and decision-making skills
Strong work ethic and can-do attitude, along with the ability to work independently
Mastery of Microsoft Office (Word, Excel, PowerPoint)
Must value working with information that is technical in nature and could tailor that information for both lay and specialized audiences
Results-oriented and data-driven personality
High emotional intelligence
Ability to analyze current company needs and strategically create a training curriculum suitable for the sales workforce
Ability to successfully lead project from conception stages through continued execution
Ability to thrive in a fast-paced, ever-changing environment
Ability to travel up to 25% required (within the state and out of state)

Work Environment/Physical Demands

While at work, this position is primarily a sedentary job and requires that the associate can work in an environment where they will consistently be seated for the majority of the workday
This role requires that one can sit and regularly type on a keyboard the majority of their workday
This position requires the ability to observe a computer screen for long periods of time to observe their own and others’ work, as well as in-coming and out-going communications via the computer and/ or mobile devices.
The role necessitates the ability to listen and speak clearly to clients and other associates
This position requires travel up to 25% of the time for business purposes (within the state and out of state)

Here’s what we can offer you in exchange for your amazing work:

Competitive pay
Medical, dental and vision benefits
Matching 401(k)
Generous paid time-off programs
Education reimbursement
Growth potential for your career
Corporate discounts

At Greenway, we strive to imagine, empower, engage, and inspire. Join us!

To learn more about Greenway, take a video tour of our office, and meet our employees, visit us atwww.GreenwayHealth.com/careers.

Disclaimer: This Job Summary indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested. Greenway Health, LLC is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, gender, national origin, sexual orientation, disability, or veteran status.

If you reside in a state that requires pay transparency, please email us at recruiting@greenwayhealth.com to receive compensation and benefits information for this role. Please include the Job ID in the subject line of the email.

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