The Product Owner owns, maintains, and prioritizes the product backlog for the scrum team. They share the product vision and works closely with the Business Owner, Product Manager and  Scrum Master to ensure the team delivers value to the business. They define solutions for required product features, eliciting, and documenting requirements, performing required impact/workflow analysis (use cases, UML diagramming, etc.) and designing the user interface. This individual is a self-starter; with the ability to identify and pursue opportunities without being provided explicit direction. Strong presentation skills, analytic skills, and a passion for improving consumer experiences using technology are essential

Essential Duties & Responsibilities

• Accountable for the product backlog and prioritization of user stories with team members
• Create business user stories
• Practical understanding of Scrum principles and practices
• Partners with Scrum master’s in supporting Scrum Framework
• Shares and decomposes Features into user stories (non-technical)
• Develop a deep understanding of the customer and product needs
• Recognized voice of the business to the team
• Works closely with Product Manager to represent capabilities and features at team level
• Business requirements are represented in the product backlog
• Ensures traceability between requirements to Features to user stories
• Review of test cases against user stories acceptance criteria
• Periodically re-prioritize the Product Backlog based on customer feedback, market changes and business priority as communicated by the Product Manager
• Formally accepts the user stories once all acceptance criteria are met and demo-ed
• Ability to produce basic UML diagrams (use case, activity, etc.)
• Ability to produce low-fidelity wireframes to help communicate the intended workflow and potential screen layout (new page/concept)
• Tracks and manages key KPIs, escalating appropriately as needed

Experience and Education

• High school diploma/GED
• Three (3) years of experience with Product Owner and / or Business Analysis
• Preferred but not mandatory two (2) years of experience in healthcare domain
• Experience driving teams and management to decisions
• Experience working with cross functional teams
• Experience systematically analyzing problems, drawing relevant conclusions, and devising appropriate courses of action
• Experience in working with Agile / Scrum work environment as a Product Owner: writing user stories, and following the development process through user story acceptance

Skills, Knowledge, and Abilities

• Ability to effectively break down barriers to maintain progress on initiatives
• Diplomatic with strong negotiation and conflict resolution skills
• Adept at adjusting to changing circumstances quickly and professionally
• Able to make quick decisions when clarification or modification is needed
• Excellent oral, written and interpersonal communication with both technical and business audiences
• Demonstrate strategic thinking by using appropriate information to diagnose problems, identify possible solutions and collaborate with impacted groups to drive decisions

Work Environment/Physical Demands

• While at work, this position is primarily a sedentary job and requires that the associate can work in an environment where they will consistently be seated for the majority of the workday
• This role requires that one can sit and regularly type on a keyboard the majority of their workday
• This position requires the ability to observe a computer screen for long periods of time to observe their own and others’ work, as well as incoming and outgoing communications via the computer and/ or mobile devices