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Training & Development Specialist

Goodwin House Alexandria
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Job Description

Celebrated as the #3 Top Workplace in the D.C. region for 2025 by The Washington Post, Goodwin Living is more than a team – it's a global family of individuals who represent more than 75 countries.

Goodwin Living has been ranked as a Top Workplace for 7 years in a row thanks to team members who respond to an annual survey conducted by a neutral, third-party resource. Here are some reasons they honor us with this ranking:

  • Embracing Diversity: Our strength is in our diverse team from over 75 countries, fostering an inclusive and vibrant culture that values every voice. 
  • Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential. 
  • Valuing Our Team Members: By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued. 

JOB SUMMARY:  The Training and Development Specialist works in close collaboration with the Senior Director of HR to develop, market, and facilitate training programs, including ownership and optimization of existing programs such as Goodwin Living Orientation (GLO). Also oversees training logistics conducive to learning.

PRIMARY DUTIES:

  • Develop and facilitate training programs based on organizational needs.
  • Organize, present, and facilitate bi-weekly Goodwin Living Orientation (GLO) sessions, including, but not limited to creating the annual GLO calendar, scheduling presenters, presenting materials on GL policies and procedures, Corporate Compliance, Harassment, and filling in for other presenters, as needed.
  • Conduct needs assessments to inform development of training programs.
  • Collaborate with stakeholders, including leaders, managers, and subject matter experts, to align training with organizational objectives. 
  • Design, implement, and coordinate trainer enablement programs (train-the-trainer) to build internal facilitation capabilities and ensure consistent delivery of organizational learning initiatives.
  • Create training schedules, track and create reports on outcomes and impact of training and maintain training records.
  • In an administrator capacity, oversees the Relias Learning Management System (LMS).
  • Plan, deliver, and assign or administer online training, including Relias courses.
  • Market advertise and promote internal training programs.
  • Recommend training materials and methods, order and maintain in-house training equipment and facilities.
  • Ensure all training logistics are complete including space bookings, catering, printed materials, audio/visual needs, etc.
  • Ensure training programs adhere to regulatory and organizational requirements. 
  • Conduct training needs analysis to identify skills gaps and training requirements through various methods like surveys, interviews, and performance data analysis.
  • Assess the effectiveness of training programs through feedback mechanisms and performance metrics. 
  • Partner with HR leadership when requested on coaching and development situations by identifying/recommending training for upskilling or remediation.
  • Attend seminars and meetings to learn new training methods and techniques and use the knowledge to prepare and coordinate future training sessions.
  • Provide input to training budget and manage expenses to stay within budget.
  • Treat all persons with respect and is a “team player” within department and within organization.
  • Exercise discretion and independent judgment.
  • Project positive professional image.
  • Take responsibility for personal growth and learning.
  • Effectively use resources and strive for efficiency.
  • Abide by department, personnel, and company policies and procedures.
  • Must meet regular and predictable attendance requirements.
  • Perform additional job duties as assigned and directed, in support of HR team needs and projects.

MINIMUM QUALIFICATIONS:

  • Bachelor’s degree in Human Resources, Learning and Development, Communications or related field from an accredited college or university highly preferred.
  • A minimum of 3 years required in prior training and development roles including creating, coordinating, facilitating, and leading training.
  • Hands-on familiarity with learning management systems (LMS) and other relevant technologies is required, including content development programs.
  • Prior experience using a Learning Management System (LMS) as a trainer or administrator is required.
  • Strong understanding of adult learning principles and instructional design methodologies is highly preferred. 
  • Advanced public speaking, presentation, and facilitation skills required.
  • Exceptional written and verbal communication skills required.
  • Training certifications are preferred, but not required (e.g., DiSC, MBTI, ISI).
  • Must be organized and have strong time management skills to meet deadlines consistently and reliably.
  • Proficiency in Microsoft Office including Teams, Excel, Word, PowerPoint, etc.
  • Ability to learn quickly and process new information to inform directions and decisions.
  • Must have excellent interpersonal skills and be able to engage an audience through creativity and energy.
  • Must be able to work flexibly onsite across multiple locations as needed.

A sampling of our many benefits:

We’ve got you covered with incredible benefits, whether you work full-time, part-time, or PRN (as needed)! Here’s a glimpse of what we offer to Full-Time team members.  

  • Paid Time Off
  • Generous Retirement Plan- 401(k)
  • Health/Dental/Vision Insurance
  • Short and Long-term Disability Benefits
  • Paid Holidays, Including a Floating Holiday + a Personal Day
  • Tuition Assistance for Career Development
  • Student Loan Repayment Program
  • Financial assistance with U.S. Citizenship application or DACA Renewal
  • Free Meals
  • Use of the Fitness Center
  • And Much More!

About Goodwin Living

At Goodwin Living, we can all find work with purpose! As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. Our commitment to our team members is written directly into that statement. We create an enriching and supportive work environment that has earned us Top Workplace recognition by The Washington Post since 2019 and, more recently, national recognition by USA Today. These honors reflect the culture our team members foster every day — one rooted in purpose, belonging, and growth.

Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer. We take pride in our inclusive work culture that values diversity and fosters talent. With us, you are more than just a team member; you are part of a community committed to excellence and continuous learning.

 

 

Skills & Requirements
  • Bachelor’s degree in Human Resources, Learning and Development, Communications or related field from an accredited college or university highly preferred.
  • A minimum of 3 years required in prior training and development roles including creating, coordinating, facilitating, and leading training.
  • Hands-on familiarity with learning management systems (LMS) and other relevant technologies is required, including content development programs.
  • Prior experience using a Learning Management System (LMS) as a trainer or administrator is required.
  • Strong understanding of adult learning principles and instructional design methodologies is highly preferred. 
  • Advanced public speaking, presentation, and facilitation skills required.
  • Exceptional written and verbal communication skills required.
  • Training certifications are preferred, but not required (e.g., DiSC, MBTI, ISI).
  • Must be organized and have strong time management skills to meet deadlines consistently and reliably.
  • Proficiency in Microsoft Office including Teams, Excel, Word, PowerPoint, etc.
  • Ability to learn quickly and process new information to inform directions and decisions.
  • Must have excellent interpersonal skills and be able to engage an audience through creativity and energy.
  • Must be able to work flexibly onsite across multiple locations as needed.     
Qualifications