Celebrated as the #3 Top Workplace in the D.C. region for 2025 by The Washington Post since 2019, Goodwin Living is more than a team – it's a global family of individuals who represent more than 70 countries.

Goodwin Living is proud to be recognized as a Top Workplace in the greater Washington, D.C. region by The Washington Post every year since 2019 — and now nationally by USA Today. Since 2022, we’ve also been annually recognized as one of the top 100 employers for interns by the Top Virginia Employers for Intern Awards. These honors are based entirely on feedback from our team members, gathered through an annual third-party survey. Here’s what they say makes us stand out:

• Embracing Diversity: Our strength is in our diverse team from over 65 countries, fostering an inclusive and vibrant culture that values every voice. 
• Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential. 
• Valuing Our Team Members: By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued. 

Location: Falls Church, VA

Schedule: 8:00 am to 5:00 pm Monday through Friday

About the Position

Assisted Living Manager is primarily responsible for supporting the daily operations in both areas and providing overall leadership and daily management on The Terrace.  In collaboration with the Assisted Living Administrator, this role plans, organizes, and supports the operations of both Assisted Living and The Terrace, while also responsible for the integration of the Rhythms Program. Key responsibilities include supporting daily operational oversight, communication of essential information to stakeholders and ensuring the highest standards of resident care and customer services with the Assisted Living / The Terrace.

All team members are responsible for extending the mission and values of the organization by understanding the needs of those they serve. Each resident, team member and community member will be treated in a dignified manner with respect, kindness, and understanding. Team members will subscribe to the organization’s commitment to continuous improvement of quality and service

Key Duties

• Provides direct supervision and leadership to The Terrace team, including recruitment, hiring, training, coaching, disciplinary action, and performance evaluations. Works collaboratively with Charge Nurses ensuring hands-on support in daily workflows and adherence to care standards.
• Ensures all team members complete required monthly Relias training, including additional dementia training for new hires. In collaboration with the Assisted Living Administrator, conducts timely performance evaluations with meaningful conversations.
• Creates and maintains monthly staffing schedules in OnShift, making daily updates as needed. Coordinates with the Nursing Supervisor and Assisted Living Administrator to ensure appropriate staffing levels.
• Completes and submits payroll for Assisted Living team members, with final approval by the Assisted Living Administrator. Monitors overtime and utilizes strategies to reduce overtime and meet financial metrics.
• Assists in developing and managing the Assisted Living budget. Works with the Assisted Living Administrator to ensure revenue and census targets are met or exceeded. Identifies areas of opportunity where necessary.
• Performs daily rounds in all areas to monitor team member compliance with established policies and procedures for supervision of care, coordinating specific resident/family care requests, customer service feedback and resolution.
• In collaboration with the Assisted Living Administrator, develops and implements appropriate plans of correction from identified deficiencies in compliance with Goodwin Living expectations for regulatory compliance.
• Develops and distributes a monthly team and quarterly family newsletters. Plans and leads initiatives and events that promote team satisfaction and recognition.
• Supports the Assisted Living Administrator with various administrative tasks and participates in the Manager on Duty rotation. Serves on designated community committees to represent the needs and perspectives of the Assisted Living team.
• Collaborates with the Sales and IDT teams to support internal and external prospective residents interested in transitioning to Assisted Living / The Terrace.
• Provides tours, conducts pre-residency assessments, and recommends appropriate placement. Coordinates with departments such as IT, Facilities, and Housekeeping to ensure apartments are move-in ready.
• Acts as the primary point of contact for all new admissions and leads a person-centered onboarding process by coordinating check-ins with the Assisted Living Administrator and Social Worker.
• Maintains open, respectful, and professional communication with residents, families, volunteers, team members, and other stakeholders.

Job Requirements

• Must be a licensed Assisted Living Administrator or currently in an AIT program
• Must have a Bachelor’s degree or higher
• Experience with data entry and proficient computer skills is required
• Excellent verbal and written communication skills required
• Must possess the ability to deal tactfully with others

A sampling of our many benefits!

We’ve got you covered with incredible benefits, whether you work full-time, part-time, or PRN (as needed). Here’s a glimpse of what we offer to Full-Time team members:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Tuition Assistance for Career Development
• Student Loan Repayment Program
• Paid Time Off
• Retirement Plan- 401(k)
• Referral Program: Earn a bonus for referring friends and family!
• DailyPay: Work and get paid the same day!
• Financial assistance with U.S. Citizenship application or DACA Renewal
• ESL classes
• Tutoring for ESL, Citizenship Test & GED
• Staff Emergency Grants
• Free Meals, Access to a Fitness Center, Pool, and More

About Goodwin Living

At Goodwin Living, we can all find work with purpose! As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. Our commitment to our team members is written directly into that statement. We create an enriching and supportive work environment that has earned us Top Workplace recognition by The Washington Post since 2019 and, more recently, national recognition by USA Today. These honors reflect the culture our team members foster every day — one rooted in purpose, belonging, and growth.

Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer. We take pride in our inclusive work culture that values diversity and fosters talent. With us, you are more than just a team member; you are part of a community committed to excellence and continuous learning.