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Survivor Outreach Services – Regional Coordinator

United States
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Job Description

Position Summary:

Central Research, Inc. is actively seeking Regional Coordinators in support of a potential contract award with the Army National Guard (ARNG). Multiple positions are available and may be located nationwide (virtual work environment now and post pandemic). These positions will directly support the Army National Guard Program for Military Funeral Honors (MFH) and Survivor Outreach Services (SOS). We are seeking one SOS Regional Coordinator for each of the four national regions: NW, SW, NE, SE. SOS Regional Coordinators will be responsible for leading and managing SOS State Support Coordinators.

SOS State Support Coordinators work alongside the state's Casualty Assistance Officer (CAO) and at minimum, within two weeks of the completion of the CAO checklist, assumes the duties and functions of caring for the family in need. Additionally, SOS Support Coordinators work with the families of all fallen Soldiers, regardless of the Army component (Active, National Guard or Army Reserve) in which they served. SOS Support Coordinators provide information, referral, and outreach to geographically dispersed surviving family members, supporting them in times of crisis at the loss of their service member.

Responsibilities & Duties:

Assure that all SOS State Coordinators in each state/territory are appropriately maintaining and updating activity in the systems of record

Assure all SOS State Coordinators are properly entering work time into the contract time keeping system and assure all staff are accurately requesting travel authorization and submitting travel expense reports as required

Mentor and advise all staff in areas of program understanding and compliance of Army, NGB, State NG and IMCOM guidance and regulations

Skills & Requirements

Minimum Qualifications (Education and Experience):

 High school diploma / GED

Two or more years’ experience as a member of the military or as a civilian supporting the military

Two or more years’ experience leading a geographically dispersed team of more than ten employees

Additional Qualifications:

Be a US citizen

Be available 24/7/365 to support this program

Have knowledge of military funerals and casualty assistance programs

Demonstrate a passion for this type of work

Successfully pass a background check

Proficient in Microsoft Office Suite

Ability to travel on short notice

Ability to travel by air and car

Live near major airport

Possess a valid and current driver’s license


Equal Opportunity Employer:

Central Research is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Click here to view the Equal Employment Opportunity Posters.

If you’d like to view a copy of the company’s affirmative action plan, please call 703-382-1970. 

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact our recruiting office at (703) 382-1363. This telephone line is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response.

NOTE:  This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.  It is intended to describe the general nature and work responsibilities of the position.  This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the Company.