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Site Reliability Engineer

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Company Information

Build your future with Sovos.

Digital technology has forever changed business. Now, it’s transforming tax. Sovos software was built for the digital future of tax, with complete, connected offerings for tax determination, continuous transaction control compliance, tax reporting and more.

Sovos supports more than 20,000 customers, including half of the Fortune 500, operating in over 70 countries. Our SaaS products and proprietary Sovos S1 Platform integrate with a wide variety of business applications and government compliance processes.

Our 2,000+ employees throughout the Americas and Europe are building the future of global compliance software with a culture of commitment to keep our promise to customers.


The Work You’ll Do:

Everything is based in the Cloud nowadays. But everything quickly becomes nothing without successful systems on the back-end. Here at Sovos, we have millions of data transactions running through our systems every day. Without our robust, agile Cloud Operations, we would not be able to deliver our SaaS products - and would not be able to Solve Tax for Good.  This is where you come in.

As part of Sovos Cloud Operation/engineering organization, you will be responsible for optimizing the performance and scalability of Sovos Saas offering. You will have many opportunities to bring tremendous impact to our Cloud Infrastructure Saas products and customer experience while constantly learning new things. 

We are a global, private equity-backed, fast-growing, SaaS technology company. Are we the right place for you to contribute and grow? Don’t check all the boxes below? Apply anyway. We hire the right people, not the “right” resumes.

More specifically you will:

  • Establish and enhance infrastructure and application performance testing framework and provide actionable metrics/report to help see performance issues and address them proactively.
  • Expert on Building Monitoring framework using latest tools (e.g App Dynamic, Nagios, Splunk Scalyr or similar tools) and technologies for better visibility and observability
  • Build and improve standard methodology for data warehousing, 360-degree data analytics and reporting based on business requirements
  • Proactively Identifying performance bottlenecks, identifying anomalous system behavior, and resolving root cause of service issues
  • Provide capacity planning for set of diagnostic services and influence product architecture for higher resiliency. Assist in optimize and large-scale data intensive, high traffic distributed applications.
  • Create and maintain reports that describe performance issues and possible root causes.
  • Operate internal testing infrastructure and raise potential bugs to development teams
  • Collaborate with developers, architects, Product Management, Operations and other cross functional teams to successfully achieve team’s’ objectives.

What we are looking for from you:

  • Passion for identifying and solving Data, performance, and scalability challenges.
  • Industry experience with SaaS architecture, preferably in the areas of scalability, capacity, and Data Analysis and performance optimization.
  • Strong organizational skills along with outstanding written and verbal communication skills.
  • Due to client contractual obligations - the successful candidate will be asked to clear a background check and drug test

What Does Sovos Offer You?

The tools to enhance your life - because we want you to enjoy your life outside of work:

  • MyTime flexible time off (no worrying about accruing time or running out of sick days - If you need time off, take it!)
  • Paid family leave
  • Tuition reimbursement
  • Generous 401k match
  • Progressive Wellness Program
  • Company seeded and matched Health Savings Account

Sovos is an equal opportunity employer and those seeking employment with us are considered without regards to race, color, religion, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic protected by law.