Senior Sales Engineer

Department: Sales Engineering

Location: Santiago, Chile

Position Overview

The Senior Sales Engineer will support and guide Sales Engineers while working with the Direct Sales and Alliance teams to provide subject matter expertise for our tax information reporting solutions.  

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. 

Job Responsibilities

•   Provide regional sales engineering support, with a focus in Chile and other LATAM markets while partnering with regional sales teams to address client needs and support business growth 
•   Provide superior domain expertise around Tax Information Reporting 
•   Demonstrate expertise in Trust Services and digital identity solutions, including biometric authentication technologies (facial recognition, fingerprint recognition), supporting client use cases across regulated industries with a focus on security, fraud prevention, and compliant onboarding processes
•   Challenge bad sales processes and behaviors and establish and support best practices
•   Maintain expert level understanding of functionality and technical architecture of our products
•   Assist in the client discovery process to help uncover unforeseen challenges and ensure the proper offering is being proposed
•   Guide the strategic efforts to conduct sales and solutions presentations for clients of all sizes
•   Develop and lead training sessions both within and outside the Sales Engineer department
•   Assist Sales Engineers in designing and delivering customized solution demonstrations using Sovos SaaS solutions and services
•   Service as a subject matter expert surrounding the creation of RFP and RFI responses for prospective new clients
•   Work closely with the on-boarding team ensuring a seamless handoff from sales to on-boarding for new clients
•   Maintain and continually improve demonstration capabilities, conducting internal Sales department training, demo system props and proposal content
•   Act with integrity and demonstrate ethical behavior in all matters with all stakeholders
•   Take full responsibility for ensuring internal and external customer satisfaction
•   Demonstrate initiative, drive and determination to achieve results, success and growth
•   Maintain a high level of energy, enthusiasm, engagement and commitment to action
•   Demonstrate a high degree of self-awareness and commitment to personal development and learning

Qualifications

• Bachelor’s in related field, or equivalent combination of experience and education
• Minimum 4+ years’ of sales related experience 
• Advanced English, both spoken and written.
• Customer facing experience, required
• Experience in digital identity, cybersecurity, fintech, or fraud prevention environments is highly preferred
• Ability to be strategic towards business outcomes as well as manage and handle day-to-day details and deadlines
• Strong team orientation with a history of working collaboratively in a fast paced environment 
• Ability to manage multiple priorities (at times conflicting), remain focused under pressure and work extended hours as required
• Thorough knowledge of MS Office software including Excel, Word, & Power Point
• Well-developed business ethics and the ability to maintain a high level of discretion
• Self-motivated and strong drive to succeed
•  Ability to pass a background, drug and credit check
•  Essential Job Functions:

- Interact effectively with teammates, colleagues and customers

  - Comprehend and communicate complex concepts

  - Concentrate, analyze and resolve complex problems 

Organizational Alignment

Reports to: Manager, Sales Engineering

Environmental Job Requirement and Working Conditions

  Primary office location: Santigo, Chile

  Position Requires

  moderate (less then 50%) travel required both domestic and international to Sovos locations and events

  Utilize technology (e.g., phone systems, computer hardware and software applications) to fulfill work requirements

Company Background

Sovos was built to solve the complexities of the digital transformation of tax, with complete, connected offerings for tax determination, continuous transaction control compliance, tax reporting and more. The company supports more than 8,000 customers, including half of the Fortune 500, operating in over 70 countries. Its SaaS products and proprietary Sovos S1 Platform integrate with a wide variety of business applications and government compliance processes. Sovos has employees throughout North America, Latin America and Europe, and is owned by Hg and TA Associates. For more information visit www.sovos.com and follow us on LinkedIn and Twitter