Build Your Future With Us
The digitization of tax compliance is fundamentally changing global commerce and how businesses need to operate and grow. Governments now have real-time visibility into business data, creating new challenges and new opportunities for organizations around the world. At Sovos, we're transforming tax compliance from a business requirement into a driver of growth through AI-powered technology that delivers the accurate, real-time insights businesses need to make smarter decisions.
We're solving more than today's tax compliance challenges. We're helping reshape global economies by enabling organizations to navigate increasingly complex and rapidly changing regulatory environments with confidence – and helping communities thrive.
AI is accelerating what's possible, enabling tax and technology professionals to more effectively drive critical regulatory decisions. That's where Sovos excels, combining intelligent technology with human expertise to help customers stay ahead of change.
Don't worry if you don't check every box. We're focused on hiring great people, not perfect resumes. It's less about what you've done elsewhere and more about what you're capable of doing here.
The Role
At Sovos, we're looking for a Compliance Services Representative to become a trusted partner to our clients across tax compliance. You'll manage critical deadlines, solve complex problems, and bring order to the daily operations that keep tax compliance running smoothly. This is a collaborative role that blends technical tax knowledge with client service excellence, and it's an opportunity to make a real impact for businesses navigating regulatory complexity.
More specifically, you will:
- Deliver client services using Sovos' compliance software across Tax Information Reporting (1099), Affordable Care Act, Sales and Use Tax Reporting, FATCA, Unclaimed Property, and Certificate Management platforms.
- Ensure compliance with tax authorities (IRS, state, and local governments) by adhering to internal policies and client-specific procedures.
- Identify, prioritize, and resolve client issues by coordinating with internal teams to deliver timely, effective solutions.
- Support and mentor Compliance Services Associates, helping them build domain expertise and solve client challenges.
- Drive process improvements by identifying opportunities to increase efficiency, reduce risk, and enhance client outcomes, leveraging AI tools where applicable to streamline workflows.
- Assist the management team in tracking activities and ensuring accurate, on-time completion of deliverables.
- Lead training sessions, create training materials, and provide daily mentoring to support the development of your team members.
What You Bring to Sovos
- Bachelor's degree or equivalent experience.
- You've built solid experience in a client support or services role (typically 1-2 years).
- You have hands-on experience with at least one of the following: Tax Information Reporting (1099), Affordable Care Act Reporting, Sales and Use Tax Reporting, FATCA, Unclaimed Property, or Exemption Certificate Management.
- Excellent time management, organizational skills, and the ability to make sound decisions under pressure.
- Fluent in English with strong interpersonal and professional communication skills.
- Detail-oriented, able to work independently, and comfortable navigating complexity with confidence and precision.
- Comfort with AI-assisted workflows and a willingness to explore how technology can improve client outcomes and operational efficiency.
- Due to client contractual obligations, the successful candidate will be asked to clear a background check upon hire.
The Process
We believe in a transparent and comprehensive hiring process. Here's what you might expect:
1. Pre-Employment Assessment
Regionally specific assessments we use to mitigate bias and give every applicant a fair shot.
2. Video Interview
A chance to meet as many qualified applicants as possible and get to know you beyond your resume.
3. Meeting with a Recruiter
A conversation to talk through the role, your experience, and your goals.
4. Live Interviews with the Hiring Team
Meet the people you'll work with and dig into the day-to-day of the role.
Life at Sovos
The tools to enhance your life - because we want you to enjoy your life outside of work and inside!
- Global Mentoring Programs
- AI Tools and Technology from Day 1
- Continuous Learning and Development
- Language Learning Support
- Global Employee Recognition Platform and Programs
- Global Parental Leave Policy
- Comprehensive Health Insurance
- Life Insurance
- Monthly Meal Vouchers
- Gym Membership Subsidy
Equal Opportunity Employer
Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.
Company Background
Sovos is transforming tax compliance from a business requirement to a force for growth. Our flagship product, the Sovos Compliance Cloud platform, enables businesses to identify, determine, and report on every tax obligation across the globe. Sovos processes nearly 20 billion transactions per year, helping companies scale their compliance strategy in 150+ countries.
More than 100,000 customers – including half the Fortune 500 – trust Sovos’ tax and regulatory expertise and unparalleled integration with their business applications. Learn more at sovos.com.
Ready to make your move?
We'd love to hear from you. Use the Apply button at the top of this page to submit your application
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