Sales Manager Job Description

Job Title

Sales Manager

Location

McPherson, Kansas

Reports To

President / Executive Leadership

FLSA Status

Exempt (Salaried)

JOB SUMMARY

The Sales Manager is responsible for leading and executing the company’s sales strategy while managing customer relationships, driving new business development, and overseeing the Sales & Account Management function in a small-frame plastics extrusion manufacturing environment. This role blends hands-on selling, team leadership, and strategic planning, ensuring sustainable growth, strong customer partnerships, and alignment between sales, production, and engineering operations.

KEY RESPONSIBILITIES – Sales Leadership & Strategy

• Develop and execute sales strategies aligned with company growth objectives
• Establish sales goals, performance metrics, and revenue forecasts
• Analyze market trends, customer demand, and competitive positioning
• Support pricing strategies, margin targets, and quoting approvals
• Identify opportunities for expansion within existing markets and new industries

Team Leadership & Development

• Lead, coach, and support Sales & Account Managers and sales support staff
• Set performance expectations and provide ongoing feedback and development
• Assist with recruiting, onboarding, and training of sales personnel
• Foster a customer-focused, solution-oriented sales culture
• Conduct regular sales meetings and performance reviews

Customer & Account Management

• Maintain key customer relationships and manage strategic accounts
• Serve as escalation point for complex customer issues or negotiations
• Participate in major customer meetings, plant tours, and contract discussions
• Ensure consistent, professional communication with customers
• Drive customer retention, satisfaction, and long-term partnerships

Business Development

• Identify and pursue new business opportunities and target accounts
• Promote company capabilities, extrusion processes, and value-added services
• Support RFQs, new product introductions, and long-term supply agreements
• Collaborate with Engineering and Production on feasibility and capacity planning
• Support customer trials, sampling, and approvals

Cross-Functional Collaboration

• Work closely with Production, Engineering, Quality, and Shipping teams
• Communicate customer requirements, timelines, and expectations internally
• Support production launches, change management, and continuous improvement
• Align sales commitments with operational capacity and delivery performance

Reporting & Administration

• Maintain accurate CRM data, sales pipelines, and customer documentation
• Prepare sales forecasts, reports, and leadership updates
• Track sales performance, margins, and customer trends
• Support budgeting and long-term strategic planning efforts

QUALIFICATIONS

• 5+ years of B2B sales experience, preferably in manufacturing
• Prior leadership or supervisory experience required
• Plastics extrusion or industrial manufacturing experience strongly preferred
• Strong negotiation, communication, and relationship-building skills
• Ability to interpret technical drawings and specifications
• Proficiency with CRM, ERP, and Microsoft Office tools