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Telecom and CMS Engineer

Scottsdale, AZ | Technology | Full Time | Job# 492339
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Job Description

Be part of our story!!

Vixxo is looking for an accomplished Avaya Telcom and CMS Engineer that is highly motivated to work in a fun, fast-paced, and high growth agile environment.  You will be part of a company-wide agile transformation that will anchor the technology team’s development and growth strategy.  You are a self-starter and highly motivated that will work in a highly collaborative environment where people are encouraged to be creative in solving amazing technical problems in the cloud. To be a part of Vixxo is to be part of a transformation story, where yet another industry is disrupted by the Cloud (think Uber, but in a completely different domain). Avaya telephony infrastructure, Infrastructure as a service, data center virtualization, and virtual desktop technologies are all areas in which you will be working in, supporting and building. Do you love working with smart folks, on fun and collaborative teams? Do you have a high emotional intelligence and ability to bring out the best in others? Do you enjoy meaty technical challenges? Do you have a stellar ping-pong, foosball and Xbox1 game? Then come to join us and be part of our success story.

About the Role

The Telecom and CMS Engineer work with technology engineers and company staff to ensure appropriate fundamental configuration, capacity planning, and design, of voice & data networks, are conducted.  The programming and maintenance of data & voice network switches (LAN/WAN/MPLS), voice mail systems, auto attendant systems, call management systems and traffic monitoring systems. The individual will perform deployments to include new installations, equipment upgrades, equipment relocations etc.  Works with vendors, customers, and third parties to evaluate and improve in-house services.  Verifies service operation by testing circuits, equipment, and alarms; identifying, correcting and/or escalating problems to other members of the team or vendors.

About You

  • 10+ years Systems Engineering experience supporting a variety of operating systems and infrastructure platforms
  • Knowledge of TCP/IP, DMVPN, MPLS, VPN, VOIP, SIP, RTP
  • Session Border Controller and QoS (DSCP/CoS) management and configuration
  • Working knowledge of VMware vSphere 6 virtualization


    Working knowledge in network design, architecture, protocols and network topology


    Ability to create a project plan in MS Project, including displaying critical path activities and inter-dependencies between activities.


    Vendor management of managed services and Telecom providers


    Experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing team\Good verbal and written communication skills
  • The desire to take advantage of training and learning opportunities
  • Ability to function effectively in a fast-paced environment
  • Independent, self-starting attitude
  • Ability to make decisions that have moderate impact one’s immediate work

Skills & Requirements Qualifications