Case Manager-Housing

Boulder, CO (1000 Alpine)

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Job Description

Mental Health Partners offers a diverse, quality work environment, a competitive salary and a comprehensive benefits package. Our benefits include a very generous paid time-off policy (paid holidays, paid vacation and paid personal days-off), medical, dental, vision, flexible spending accounts, and percentage match-up retirement contribution. We are an Equal Opportunity Employer.

MHP application and background check required

If selected as a provider for this clinical service position, you will be required to provide proof of education and transcripts (and proof of licensure, if applicable) and pass all required background checks prior to hire.   You will also be required to complete MHP’s credentialing process and attend new hire orientation/training before you will be able to begin work.

This is a Grant Funded position

MHP follows CDC and Public Health guidelines for COVID safety.


To support and complement client’s recovery and ongoing therapeutic treatment goals. To provide clinical services, to Mental Health Partners’ clients and to promote optimal social/emotional/behavioral and community functioning.

Job Summary: 

Active participation on multidisciplinary, multi-agency/department treatment team to assist clients in identifying, securing and sustaining necessary resources to aid in their recovery.

Essential Functions:

  • Assists clients in skill building and resource development in order to successfully live as independently as possible
  • Assists other teams when necessary with outreach, engagement, and paperwork
  • Provides a variety of case management services, under supervision, including managing Social Security payeeships, assisting clients to apply for various types of public assistance and providing supporting documentation, attending multi-agency clinical case consultations, and facilitating referrals to other organizations
  • Supports client recovery by developing and enhancing client access to resources for vocational, financial, medical, housing, utilitites, food, transportation or basic living needs as appropriate
  • Works collaboratively with clients and other pertinent staff to provide assessment, develop treatment plans and coordinate appropriate care
  • Assists clients in crisis situations to provide appropriate interventions or referrals
  • Participates in team meetings to staff cases and communicates administrative information
  • Monitors medications consistent with state certification guidelines
  • Accompanies clients to medication evaluations as needed
  • Primary responsibility for assigned caseload
  • Maintains up-to-date clinical records on assigned clients
  • Completes documentation of services, assessments, evaluations and treatment plans consistent with clinical and administrative policies and procedures
  • Facilitates groups, classes and workshops as needed
  • Provides education on daily living skills and encourages client's use of those skills
  • Intervenes in situations to promote health and recovery
  • Provides support in the management of the milieu and the work environment
  • Face to face (in the office or in a community setting) or phone contact with clients in order to facilitate progress toward recovery through resource development
  • Meets defined individual and department goals, activity metrics and Key Performance Indicators
  • Promotes, supports and demonstrates MHP’s mission, vision and values through both behavior and job performance and adheres to policies, procedures, Compliance Plan and Standards of Conduct on a day to day basis
  • Effectively interacts and communicates with other MHP staff/clients/customers/partners/etc.
  • Regular and consistent attendance is required to perform other essential functions of the job
  • Other duties as assigned

Specialized Duties: 

  •  Provides information and support to clients and staff through assigned Community Housing Advice Team (CHAT) shifts 
  • Works with clients providing Brief Housing Support to assist them with obtaining and sustaining housing in the community
  • Provides clinical services related to housing which can be provided in their homes and in the community
  • Provides support to all housing programs as needed
  • Works with clients in transitional housing programs, permanent supportive housing programs, partnership housing programs, respite beds, and emergency beds
  • Work time is split between support within all MHP housing programs and serving clients residing in the community
  • Bonus Project Grant - Ensures compliance with grant requirements by completing administrative tasks, data entry and grant reporting, including participation with HUD’s HMIS program.
  • Bonus Project Grant - Participates in program development and implementation that is in line with recovery, strength and phase based approaches.


Skills & Requirements


  • Bachelor's Degree in Psychology, Social Work, Counseling, or related field preferred or one-year experience in the behavioral health field for non-related Bachelor's degree    
  • Experience working with adults and/or children in an outpatient setting    

  • Experience leading groups   

  • Must have current CO Driver’s License and a safe driving record

  • Flu shot and TB testing required


  • Entry level treatment and diagnostic skills
  • Excellent interpersonal and oral communication skills
  • Knowledge of community resources and ability to make appropriate referrals
  • Excellent problem-solving skills
  • Ability to work independently as well as in a team setting
  • A commitment to team objectives and MHP philosophies
  • Ability to adapt to changing needs by acquiring new skills and knowledge
  • Must be competent in working with people of diverse cultural and ethnic backgrounds
  • Familiarity with community resources and ability to make appropriate referrals
  • Excellent computer skills including proficient knowledge of MS Office products and electronic medical record and the ability to learn new tools as needed
  • Bicultural/Bilingual (Spanish) preferred
  • Advanced computer skills including use of electronic health record and MS Office products and the ability to learn new tools as needed
  • Bicultural/Bilingual (Spanish) preferred

Working Environment

  • Must be able to work in a shared office space with frequent interruptions
  • May include working with people in acute distress or crisis
  • May require travel to several MHP sites throughout Boulder and Broomfield counties to attend meetings
  • Will require work at multiple locations; including community and home settings and may include exposure to unsanitary conditions