Crisis Clinician I or II

Boulder: (Crisis/Addiction Center)

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Job Description

Mental Health Partners offers a diverse, quality work environment, a competitive salary and a comprehensive benefits package. Our benefits include a very generous paid time-off policy (paid holidays, paid vacation and paid personal days-off), medical, dental, vision, flexible spending accounts, and percentage match-up retirement contribution. We are an Equal Opportunity Employer.

MHP application and background check required

If selected as a provider for this clinical service position, you will be required to provide proof of education and transcripts (and proof of licensure, if applicable) and pass all required background checks prior to hire.   You will also be required to complete MHP’s credentialing process and attend new hire orientation/training before you will be able to begin work.

MHP pays an evening differential from 3:30pm-11:30pm of 10%

and an overnight differential from 11:30pm-7:30am of 20%

Hours for this position are: Sunday-Wednesday 3:00pm-1:00am

Purpose: 

To respond to psychiatric crisis of community members, including adults, children, families, friends of families, and others experiencing mental health and substance abuse related crises occurring in Boulder and Broomfield Counties.

Job Summary: 

Intervene in mental health crisis or emergency situations and arrive at an appropriate disposition to maintain mental health care in the least restrictive and appropriate setting.  Use evidence-based approach to evaluate people and facilitate the suitable disposition, coordinating with family, friends, interested individuals and agencies whenever available.   

Essential Functions:

Intervention & Evaluation

  • Provides telephone and short-term face-to-face interventions to help stabilize people in crisis and prevent hospitalization when possible
  • Provides mobile response to a variety of community settings as required, including agencies, shelters, upon law enforcement request, homes, etc.
  • Provides walk-in interventions for clients, self-referred and transported by law enforcement as part of a 24/7 crisis team
  • Provides support and triage for clients and the community at large
  • Conducts mental status evaluations to determine if people in distress meet the criteria for involuntary treatment
  • Performs timely intakes and thorough assessments of client needs holistically to resolve the immediate crisis and enhance follow up for further stabilization
  • Addresses trauma as reported by the client and ensures that adequate time is spent with each client to ensure the accuracy of assessments
  • Works efficiently and is able to structure and organize the time spent with clients
  • Creates working diagnosis using DSM-V
  • Verifies insurance for those in need of services
  • Meets defined individual and department goals, activity metrics and Key Performance Indicators
  • Promotes, supports and demonstrates MHP’s mission, vision and values through both behavior and job performance and adheres to policies, procedures, Compliance Plan and Standards of Conduct on a day to day basis
  • Effectively interacts and communicates with other MHP staff/clients/customers/partners/etc.
  • Regular and consistent attendance is required to perform other essential functions of the job
  • Other duties as assigned

Disposition & Referral

  • Creates appropriate dispositions in consultation with on-call psychiatrist and supervisor as needed
  • Coordinates hospital and Crisis Stabilization Unit admission process, when necessary, utilizing available resources, including updating and transferring legal documentation as required
  • Facilitates referrals to appropriate organizations as needed
  • Communicates and collaborates with multiple collateral agencies, schools, hospitals, family and friends of the client
  • Represents Community Crisis Services (CCS) to other agencies and the public with appropriate professionalism

Documentation

  • Documents all phone and face-to face contacts according to CCS and MHP policy
  • Supplies charting documentation consistent with clinical and administrative policies and procedures related to the provision of services

Workflow Management and Crisis/CIS Training

  • Organizes shift workflow by triaging requests for emergency services based on presumed severity of the situation
  • Trains and supervises interns in emergency and crisis policies and procedures

Specialized Duties: 

  • n/a

Skills & Requirements

Education/Experience/License/Certification

  • Previous experience in crisis work and/or substance abuse desired
  • Bi-lingual (Spanish) desired
  • Meets the requirements of applicable federal, state and organizational background checks

Crisis Clinician I:

  • Master’s in psychology, Social Work, Counseling or related field plus 1 to 2- year internship and 0-1-year prior experience in a clinical setting required
  • Must be license-eligible with the ability to obtain license within 6 months of hire (Licensed PhD or PsyD, Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Marriage/Family Therapist (LMFT))

Crisis Clinician II:

  • Master’s in psychology, Social Work, Counseling or related field plus 1 to 2-year internship required
  • 3 – 7 years prior experience in a clinical setting
  • Or: Related PhD plus zero to three years prior experience in a clinical setting

Knowledge/Skills/Abilities:

  • Ability to quickly create working alliance with client
  • Ability to make rapid assessments and multi-axial diagnoses through interactions with clients and collaterals
  • Ability to triage and prioritize clients according to work-flow
  • Excellent communication and strong writing skills
  • Excellent problem-solving skills
  • Ability to work independently and as part of a team
  • Some knowledge of psychiatric medications
  • Knowledge of substance abuse, including symptoms of intoxication and withdrawal
  • Knowledge of community resources and ability to make appropriate referrals, required
  • Intermediate computer skills including use of Microsoft Office products and the electronic health record and ability to learn new tools as needed
  • Ability to occasionally work nights or weekends
  • Bicultural/Bilingual (Spanish) preferred
  • Licensed PhD or PsyD, Licensed Clinical Social worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Marriage/Family Therapist (LMFT) required

Working Environment

  • General office environment and 24-hoiurs observation living room setting with client milieu
  • Must be able to work in a shared office space with frequent interruptions
  • Regularly includes working with people in acute distress or crisis