Job Function

Along with the team, the Salesforce Programmer/Analyst develops, deploys, and supports all aspects of the Omnitracs Salesforce instance in a mission-critical and highly integrated environment. This includes support for a wide variety of user constituents include sales, marketing, customer support, services, and several back-end business systems. This role will participate in analyzing, and translating requirements into development tasks, and executing on development efforts, often with aggressive deadlines. The role follows Salesforce and industry best practices for the software development lifecycle, and provides operational support, working closely with team and developers from related system to implement changes as they are identified and prioritized.

Responsibilities

• Responsible for coding, configuration, maintenance, installation, testing, and debugging, as well as managing estimates, timelines and producing technical documentation.
• Develops high-quality, reusable, and maintainable code.
• Creates and executes unit test and code coverage for deployments using change sets.
• Develops and supports custom applications, extensions, and integrations for business application.
• Provides operational support for ongoing user issues and requests.
• Works with IT architecture, system, and security leads on design and best practice implementations.
• Participates in functional testing of releases, user testing, roll-out, and production support of system.

Skills/Experience

The successful candidate will have five to eight years of relevant business and systems implementation experience with Salesforce administration, development, and support.

• Strong technical knowledge of Salesforce configuration and architecture in an integrated environment.
• Hands-on configuration and administration experience.
• Demonstrated ability to craft and implement Salesforce solutions using best practices.
• Demonstrated knowledge of Service, Support, and Sales environments.
• Experience with release lifecycles and defect management.
• Experience developing system requirements.
• Excellent written and verbal communication including ability to present to business teams and IT leadership.
• Demonstrated ability to learn new technologies.
• Demonstrated skills in capturing and translating customer requirements into technical specifications and development outputs.
• Ability to interface with different functional and technical groups in defining and managing system solutions.
• Experience providing ongoing operational support, including after business hours.
• Excellent organizational skills and ability to work on multiple projects simultaneously.
• Must be able to work under strict deadlines.
• Must be able to work independently and as an integral member of a cross-functional team.