Senior Salesforce Administrator

Office - India - Bangalore

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About Tibco

Overview

Job Description
Position Overview:

As a Senior Salesforce Administrator, you will be responsible for Salesforce platform related activities like user/license management, configuration, sandbox creation/refreshes, deployments, Azure Devops and performing upgrades. You will work with Developers, Architects and other key stakeholders. The role is involved with planning and prioritization of activities to resolve a wide range of issues; having gained progressive recognition as a specialist in one or more fields, and is a key contributor to multiple successful projects, and through their leadership and experience is able to inspire and help develop more junior team members; and may moderate peer review and mentor junior staff.

Role & Responsibilities:

  • Manage Yaml Pipelines and be able to set up Pipelines for deployments.
  • Maintain the platform with high standards and ensure the availability all the time for business continuity
  • Work with stakeholders to define system requirements and customize the platform. Most importantly, enable users to get the most out of Salesforce technology.
  • Keep track of upgrades and enable them in a timely manner on sandboxes and production org. Work with stakeholders for performing impact analysis and validation.
  • Manage and maintain inventory of app exchange packages, connected apps and external integrations.
  • Manage deployment process for release agility and ensure the platform stability
  • Implement security governance best practices and principles. Maintain the right level of user and application access to ensure data security.
  • Effectively monitor the org with different tools and technologies for performance, availability, security and data storage.
  • Perform auditing activities and generate audit reports
  • Collaborate with cross-functional teams to deploy new features.

Basic Qualifications:

You will have a Bachelor or Master’s degree in computer science engineering or related fields.
You will have at least 6+ years of experience in both Salesforce Platform administration and DevOps.

What are the key characteristics that would make you an ideal candidate:

  • Hands-on experience with Salesforce Releases,configurations, custom application, Record Types, workflow rules.
  • In-depth understanding of Salesforce user access controls, session settings, Connected App, SSO, Site settings and integrations
  • Good Understanding of Salesforce architecture and platform administration
  • Experience with Salesforce sandbox management, Source control tools, CI/CD Release framework, scratch orgs etc.
  • Experience with platform integrations settings, 3rd party application integrations, app-exchange installation and configurations
  • Experience with Data loader tools, workbench, SOQL, SOSL, SQL, API tools
  • Familiarity with Salesforce platform release updates, health checks, Optimizer, org analysis, audit controls
  • Good knowledge in Reports, dashboards, monitoring alerts, Event monitoring tools, Splunk etc.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status, and other protected classifications.